At a Glance
- Tasks: Support the Shop Manager in driving sales and creating a welcoming community hub.
- Company: Join Mind Retail, a charity fighting for mental health through retail.
- Benefits: Enjoy competitive pay, 25 days holiday, and personal development opportunities.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real difference in mental health while growing your retail career.
- Qualifications: Passion for retail and a desire to learn; management experience is a plus but not required.
The predicted salary is between 24000 - 30000 £ per year.
As an Assistant Shop Manager in Mind Retail, you’ll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health. The money raised from our charity shops funds Mind’s vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.
You’ll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop. As Assistant Shop Manager, you’ll also be invested in, and supported to grow. We actively look for opportunities to learn so we can do better for the people who need us. With development programmes and a vast programme of workshops, you’ll be able to take ownership for your own personal and professional development.
You’ll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.
We’re looking for someone who:
- is passionate about retail
- has the ability to lead and motivate others
- can plan and prioritise their own workload and the workload of the team
- has a strong customer focus
- can demonstrate our values and behaviours, which are at the core of all we do
If you haven’t got management or supervisor level experience, don’t worry! We’re just as interested in people who want a career in retail, are prepared to work hard and are eager to learn. We need great people like you to help us in the fight for mental health. Will you join us?
As Assistant Shop Manager, you’ll receive the fantastic benefits below:
- Competitive hourly pay, which is in line with the Real Living Wage
- 25 days’ paid holiday per year (pro‑rata for part-time employees)
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- A strong commitment to work‑life balance
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won’t stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children’s Barred List and/or 'Work with Adults' workforce check based on their role and responsibilities.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Assistant Shop Manager in Filey employer: Mind
Mind Retail is an exceptional employer, offering a supportive and inclusive work environment where every team member plays a vital role in championing mental health. With competitive pay, generous holiday allowances, and extensive development opportunities, employees are empowered to grow both personally and professionally while making a meaningful impact in their community. Join us in our mission to provide essential mental health support and enjoy the benefits of a strong work-life balance and a culture that values diversity and authenticity.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Filey
✨Tip Number 1
Get to know the company! Research Mind Retail and understand their mission. When you show genuine passion for mental health and the work they do, it’ll shine through in your conversations.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and might even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your skills align with the role of Assistant Shop Manager and be ready to share examples of your leadership and customer service experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Assistant Shop Manager in Filey
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! Share any experiences or stories that highlight your love for the industry and how it connects to our mission at Mind.
Highlight Leadership Skills:Even if you haven't held a management position before, think about times you've led a project or motivated a team. We want to see your potential to inspire others, so don’t hold back!
Tailor Your Application:Make sure to customise your application to reflect the values and behaviours we cherish at Mind. Use specific examples that demonstrate your customer focus and ability to create a welcoming environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Mind
✨Know Your Stuff
Before the interview, make sure you understand Mind Retail's mission and values. Familiarise yourself with their work in mental health and how the role of Assistant Shop Manager contributes to that. This will show your passion for retail and commitment to the cause.
✨Showcase Your Leadership Skills
Even if you haven't held a management position before, think of examples where you've led a team or motivated others. Prepare to discuss how you can inspire volunteers and staff to achieve sales targets and maintain excellent shop standards.
✨Customer Focus is Key
Be ready to share specific examples of how you've provided outstanding customer service in the past. Highlight your ability to create a welcoming environment and how you would handle challenging situations with customers, as this is crucial for the role.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in personal and professional development opportunities at Mind Retail. Inquire about the training programmes and workshops available, as this demonstrates your eagerness to grow and contribute positively to the team.
