At a Glance
- Tasks: Support the Shop Manager in achieving sales and creating a welcoming community hub.
- Company: Join Mind Retail, a charity fighting for mental health through retail.
- Benefits: Competitive pay, 25 days holiday, and personal development workshops.
- Other info: Be part of a supportive team dedicated to mental health advocacy.
- Why this job: Make a real difference in mental health while growing your retail career.
- Qualifications: Passion for retail and a desire to learn; management experience not required.
The predicted salary is between 24000 - 30000 € per year.
As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health. The money raised from our charity shops funds Mind's vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.
You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
As Assistant Shop Manager, you'll also be invested in, and supported to grow. We actively look for opportunities to learn so we can do better for the people who need us. With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development. You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.
We're looking for someone who:
- is passionate about retail
- has the ability to lead and motivate others
- can plan and prioritise their own workload and the workload of the team
- has a strong customer focus
- can demonstrate our values and behaviours, which are at the core of all we do
If you haven't got management or supervisor level experience, don't worry! We're just as interested in people who want a career in retail, are prepared to work hard and are eager to learn. We need great people like you to help us in the fight for mental health. Will you join us?
As Assistant Shop Manager, you'll receive the fantastic benefits below:
- Competitive hourly pay, which is in line with the Real Living Wage
- 25 days' paid holiday per year (pro-rata for part-time employees)
- Development workshops
Assistant Shop Manager in Essex employer: Mind
Mind Retail is an exceptional employer that not only offers competitive pay and generous holiday allowances but also fosters a supportive work culture focused on personal and professional growth. As an Assistant Shop Manager, you'll be part of a dedicated team making a tangible impact on mental health in the community, with access to development programmes and workshops that empower you to take charge of your career. Join us in creating a welcoming hub for local residents while contributing to a vital cause that resonates deeply with many.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Essex
✨Tip Number 1
Get to know the company and its mission! Research Mind Retail and understand how your role as an Assistant Shop Manager can contribute to their fight for mental health. This knowledge will help you connect with the team and show your passion during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you, which could give you an edge in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and customer service. Think about examples from your past experiences that demonstrate your leadership skills and customer focus. We want to see your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference in the community.
We think you need these skills to ace Assistant Shop Manager in Essex
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for retail shine through! Share any experiences you've had that highlight your enthusiasm and commitment to providing excellent customer service. We want to see how you can contribute to our mission!
Highlight Leadership Skills:Even if you haven't held a management position before, think about times when you've led a project or motivated a team. Use your application to showcase these experiences, as we value potential leaders who are eager to learn and grow with us.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and qualities we're looking for in an Assistant Shop Manager. Mention how you can help us achieve our sales and profit targets while creating a welcoming environment for the community.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and you'll have access to all the information about the role and our values right at your fingertips!
How to prepare for a job interview at Mind
✨Know Your Stuff
Before the interview, make sure you understand Mind Retail's mission and values. Familiarise yourself with their work in mental health and how the shop contributes to that cause. This will show your passion for retail and the charity's goals.
✨Showcase Your Leadership Skills
Even if you haven't held a management position before, think of examples where you've led a team or taken initiative. Be ready to discuss how you can motivate others and handle responsibilities when the Shop Manager is away.
✨Customer Service is Key
Prepare to talk about your customer service experiences. Think of specific situations where you went above and beyond for a customer. Highlighting your strong customer focus will resonate well with the interviewers.
✨Be Ready to Learn
Express your eagerness to grow and develop within the role. Mention any relevant workshops or training you've attended in the past, and be open about your desire to take ownership of your personal and professional development.
