At a Glance
- Tasks: Lead a passionate team to drive sales and support mental health initiatives.
- Company: Join Mind Retail, a charity fighting for mental health through retail.
- Benefits: Enjoy competitive pay, 25 days holiday, and personal development opportunities.
- Other info: Be part of a diverse team committed to mental health support.
- Why this job: Make a real difference in your community while growing your career.
- Qualifications: Passion for retail and a desire to learn are key; management experience is a bonus!
The predicted salary is between 24000 - 28000 € per year.
About the role
As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health. The money raised from our charity shops funds Mind's vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime. You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
As Assistant Shop Manager, you'll also be invested in, and supported to grow. We actively look for opportunities to learn so we can do better for the people who need us. With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development. You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.
We're looking for someone who:
- is passionate about retail
- has the ability to lead and motivate others
- can plan and prioritise their own workload and the workload of the team
- has a strong customer focus
- can demonstrate our values and behaviours, which are at the core of all we do
If you haven't got management or supervisor level experience, don't worry! We're just as interested in people who want a career in retail, are prepared to work hard and are eager to learn. We need great people like you to help us in the fight for mental health. Will you join us?
About our benefits
As Assistant Shop Manager, you'll receive the fantastic benefits below:
- Competitive hourly pay, which is in line with the Real Living Wage
- 25 days' paid holiday per year (pro-rata for part-time employees)
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- A strong commitment to work-life balance
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us.
Equality, Diversity and Inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Dual Site Assistant Shop Manager - Dinnington and Wickersley employer: Mind
Mind Retail is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive while making a meaningful impact on mental health. With competitive pay, generous holiday allowances, and extensive development opportunities, staff are encouraged to grow both personally and professionally. Working in Dinnington and Wickersley, you'll be part of a passionate team dedicated to creating a positive community hub, all while enjoying a strong commitment to work-life balance and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Dual Site Assistant Shop Manager - Dinnington and Wickersley
✨Tip Number 1
Get to know the shop and its mission! Before your interview, pop into the Dinnington or Wickersley shops. Chat with the team, understand their vibe, and show that you’re genuinely passionate about mental health and retail.
✨Tip Number 2
Prepare some examples of how you've led a team or provided excellent customer service. We want to see your leadership skills in action, so think of specific situations where you motivated others or resolved issues.
✨Tip Number 3
Show us your planning skills! Be ready to discuss how you prioritise tasks and manage workloads. We love candidates who can juggle responsibilities and keep everything running smoothly, especially when the Shop Manager is away.
✨Tip Number 4
Don’t forget to highlight your eagerness to learn and grow! We’re all about personal development at Mind Retail, so share your goals and how you plan to take advantage of our workshops and training opportunities.
We think you need these skills to ace Dual Site Assistant Shop Manager - Dinnington and Wickersley
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your enthusiasm for retail shine through! Share any experiences you've had in shops or customer service, and explain why you want to be part of Mind Retail's mission to support mental health.
Highlight Leadership Skills:Even if you haven't held a management position before, think about times when you've led a team or motivated others. We want to see how you can inspire those around you, so don't hold back on sharing those stories!
Tailor Your Application:Make sure to read the job description carefully and align your skills and experiences with what we're looking for. Use keywords from the description to show that you understand the role and are a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you'll be able to showcase your application in the best light possible. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Mind
✨Know Your Stuff
Before the interview, make sure you understand Mind Retail's mission and values. Familiarise yourself with their work in mental health and how the role of Assistant Shop Manager contributes to that. This will show your passion for retail and commitment to the cause.
✨Showcase Your Leadership Skills
Even if you haven't held a management position before, think of examples where you've led a team or motivated others. Be ready to discuss how you can inspire volunteers and staff to achieve sales targets and maintain excellent shop standards.
✨Customer Focus is Key
Prepare to share specific instances where you've provided outstanding customer service. Think about how you can create a welcoming environment in the shop and how you would handle challenging customer interactions while keeping the community spirit alive.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in personal and professional development. Inquire about the training programmes available and how you can grow within the organisation. This demonstrates your eagerness to learn and contribute to the team.
