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For Companies At a Glance
- Tasks: Lead the strategy and development of Mind's digital platforms for mental health support.
- Company: Join a passionate team dedicated to improving mental health accessibility and support.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a culture that values inclusivity and continuous improvement.
- Why this job: Make a real difference in mental health while shaping innovative digital experiences.
- Qualifications: Experience in product management and a passion for user-centred design.
The predicted salary is between 50000 - 65000 £ per year.
About The Team
We have big goals over the next few years. We are going to be fighting for mental health in a way we never have before. Together we will be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve. Will you join us on this exciting journey?
The Digital Product Lead owns the strategic roadmap and ongoing development of Mind's website and comprehensive suite of digital engagement platforms, ensuring that they consistently deliver an excellent user experience, maintain the highest standards of accessibility, and achieve measurable impact across all our digital touchpoints. This pivotal role, within the platforms pillar of our organisational structure, also leads the strategic development and maturation of Product Management practice across the entire organisation; successfully embedding user-centred design principles, agile delivery methodologies, and evidence-based prioritisation approaches throughout all digital and data delivery initiatives.
Working collaboratively and effectively across multiple teams and departments throughout the organisation, the postholder ensures that Mind's website and all associated digital platforms remain secure, consistently reliable, and carefully aligned with our overarching organisational strategy, whilst simultaneously building and strengthening internal capability in product thinking, strategic planning, and effective delivery practices. This influential role directly supports Mind's ambitious aim to modernise our ways of working, create a digitally confident and empowered workforce, and foster an insight-driven culture that enables data-informed decision-making at every level of the organisation.
Core Accountabilities for the Role
- Leadership: Provide leadership and product ownership for Mind's website and digital experience platforms, ensuring they deliver value, reliability, and an excellent user experience.
- Equity and Culture: Champion inclusive design and accessibility across all digital products, fostering a culture of collaboration and continuous improvement.
- Relationships: Build strong working relationships across DDaT, Fundraising, and Communications to align digital priorities and enable effective product delivery.
- Digital and Data Leadership: Integrate user-centred design, analytics, and testing into all aspects of product development and improvement.
- Budget and Delivery Oversight: Manage product budgets and supplier contracts, ensuring effective prioritisation and value for money.
- Ambassadorial Leadership: Lead the adoption of Product Management practice across Mind, providing coaching and guidance to colleagues involved in digital delivery.
- Risk and Governance: Ensure all product development aligns with accessibility, data protection, and information security standards.
- Other Duties: Support and deputise for the DDaT Platforms Manager as required and undertake other duties commensurate with the role.
Key Responsibilities
- Lead the strategy, roadmap, and delivery of Mind's website and related engagement platforms to ensure accessibility, usability, and impact.
- Manage the backlog, prioritising features and improvements that deliver measurable value for users and the organisation.
- Work with suppliers, developers, and designers to deliver enhancements, integrations, and releases efficiently and to a high standard.
- Embed user-centred design and agile delivery principles within product development processes.
- Coordinate with the Digital Insights Optimisation Lead to ensure decisions are data-informed and support testing, analytics, and continuous improvement.
- Facilitate user research, feedback, and testing activities to shape product decisions and improve user journeys.
- Build and share best practice in Product Management across teams, providing guidance, tools, and training to embed consistent ways of working.
- Contribute to digital governance, ensuring alignment with architectural standards and organisational policies.
Mind's Equity Statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Digital Product Lead employer: Mind
Contact Detail:
Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your projects and achievements. This is a great way to demonstrate your expertise and passion for digital product management.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Understand their mission and values, especially around mental health, so you can align your answers with what they care about. We want to see your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our mission to support mental health.
We think you need these skills to ace Digital Product Lead
Some tips for your application 🫡
Show Your Passion for Mental Health: When writing your application, let your enthusiasm for mental health shine through! We want to see how you connect with our mission and how your experiences can contribute to making a difference.
Tailor Your Experience: Make sure to highlight relevant experience that aligns with the role of Digital Product Lead. We’re looking for specific examples of how you've led digital projects, managed teams, or improved user experiences in your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the position. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Mind
✨Know Your Digital Product Inside Out
Before the interview, make sure you thoroughly understand Mind's digital platforms and their user experience. Familiarise yourself with their current features, accessibility standards, and any recent updates. This will not only show your genuine interest but also allow you to discuss how you can contribute to enhancing these platforms.
✨Showcase Your Leadership Skills
As a Digital Product Lead, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've successfully led teams or projects in the past, particularly in product management or digital delivery. Highlight your experience with user-centred design and agile methodologies to illustrate your fit for the role.
✨Emphasise Collaboration and Relationship Building
Mind values strong relationships across departments. Be ready to discuss how you've built effective partnerships in previous roles. Share specific instances where collaboration led to successful outcomes, especially in aligning digital priorities or improving user experiences.
✨Prepare for Data-Driven Discussions
Since this role involves integrating analytics and testing into product development, brush up on your data skills. Be prepared to talk about how you've used data to inform decisions in past projects. Discuss any tools or methodologies you’ve employed to ensure that product improvements are evidence-based and user-focused.