At a Glance
- Tasks: Lead a retail team to drive sales and support mental health initiatives.
- Company: Join Mind Retail, a charity fighting for mental health through community engagement.
- Benefits: Enjoy competitive pay, 25 days holiday, and personal development opportunities.
- Other info: Be part of a diverse team committed to inclusivity and community support.
- Why this job: Make a real impact on mental health while developing your retail career.
- Qualifications: Passion for retail and a desire to learn; management experience is a plus but not required.
The predicted salary is between 24000 - 30000 £ per year.
As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health. The money raised from our charity shops funds Mind's vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.
You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop. As Assistant Shop Manager, you'll also be invested in, and supported to grow. We actively look for opportunities to learn so we can do better for the people who need us. With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development. You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.
We're looking for someone who:
- is passionate about retail
- has the ability to lead and motivate others
- can plan and prioritise their own workload and the workload of the team
- has a strong customer focus
- can demonstrate our values and behaviours, which are at the core of all we do
If you haven't got management or supervisor level experience, don't worry! We're just as interested in people who want a career in retail, are prepared to work hard and are eager to learn. We need great people like you to help us in the fight for mental health. Will you join us?
As Assistant Shop Manager, you'll receive the fantastic benefits below:
- Competitive hourly pay, which is in line with the Real Living Wage
- 25 days' paid holiday per year (pro-rata for part-time employees)
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- A strong commitment to work-life balance
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us.
We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Retail Shop Lead: Drive Sales & Mental Health Impact in City of Westminster employer: Mind
Mind Retail is an exceptional employer that not only offers competitive pay and generous benefits, including 25 days of paid holiday and a commitment to work-life balance, but also fosters a supportive and inclusive work culture. As an Assistant Shop Manager, you'll have the opportunity to lead a passionate team while making a meaningful impact on mental health in your community, with ample opportunities for personal and professional growth through tailored development programmes and workshops.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shop Lead: Drive Sales & Mental Health Impact in City of Westminster
✨Tip Number 1
Get to know the company! Research Mind Retail and their mission. When you understand their values and goals, you can tailor your conversations to show how you fit right in. Plus, it’ll help you stand out during interviews!
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail and leadership. Role-play with a friend or in front of a mirror to boost your confidence and nail that interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Retail Shop Lead: Drive Sales & Mental Health Impact in City of Westminster
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your enthusiasm for retail shine through! Share any experiences you've had in shops or customer service, and explain why you want to be part of our mission to support mental health.
Highlight Leadership Skills:Even if you haven't held a management position before, think about times you've led a project or motivated a team. We want to see how you can inspire others, so don’t hold back on those examples!
Tailor Your Application:Make sure to read the job description carefully and align your skills and experiences with what we're looking for. Use similar language to show that you understand our values and the role's requirements.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Mind
✨Know Your Stuff
Before the interview, make sure you understand Mind Retail's mission and values. Familiarise yourself with their work in mental health and how retail contributes to this cause. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Even if you haven't held a management position before, think of examples where you've led a team or taken initiative. Be ready to discuss how you can motivate others and handle responsibilities when the Shop Manager is away.
✨Customer Service is Key
Prepare to share specific examples of how you've provided excellent customer service in the past. Highlight your ability to create a welcoming environment and how you can contribute to making the shop a hub for the local community.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the development programmes and workshops mentioned in the job description. This shows you're eager to grow and committed to your personal and professional development.
