At a Glance
- Tasks: Support the Shop Manager and lead a team to maximise profits for mental health services.
- Company: Join Mind Retail, a passionate team fighting for mental health support.
- Benefits: Enjoy competitive pay, 25 days holiday, and personal development opportunities.
- Other info: Embrace diversity and enjoy a supportive work environment.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Passion for retail and a can-do attitude are key; no prior experience needed!
The predicted salary is between 12 - 15 £ per hour.
As Sunday Supervisor, you'll support the Shop Manager to maximise profits and raise funds through the sale of preloved items by delivering excellent shop standards and outstanding customer service. These funds are vital in helping to run Mind's vital mental health support services, supporting the 1 in 4 of us that experience a mental health problem in their lifetime.
You'll also take full responsibility in the Shop Manager's absence for the shop's performance, as well as leading and supporting the dedicated team of shop volunteers. You'll be able to drive positive change and create a real difference within your local community by creating a caring, open and inclusive place for people to work, volunteer and shop.
We're looking for someone who:
- is passionate about retail
- has the ability to lead and motivate others
- can plan and prioritise their own workload and the workload of the team
- has a strong customer focus
- can demonstrate our values and behaviours, which are at the core of all we do
If you haven't got management or supervisor level experience, don't worry! We'd love to hear from you if you have a ‘can do' approach, are prepared to work hard and are eager to learn, whilst embracing our values & behaviours.
As Sunday Supervisor, you'll receive:
- Competitive hourly pay, which is in line with the Real Living Wage
- 25 days' paid holiday per year (pro-rata for part-time employees)
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- A strong commitment to work-life balance
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before.
We value the power of diversity and are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, disability or offending background.
Sunday Supervisor in Cannock employer: Mind
At Mind Retail, we are dedicated to creating a supportive and inclusive work environment where every employee can thrive. As a Sunday Supervisor, you will not only play a crucial role in driving our mission to support mental health but also benefit from competitive pay, extensive development opportunities, and a strong commitment to work-life balance. Join us in making a meaningful impact in your community while enjoying a range of employee benefits that prioritise your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Sunday Supervisor in Cannock
✨Tip Number 1
Get to know the company! Research Mind Retail and their mission. When you understand their values and goals, you can tailor your conversations to show how you fit right in. Plus, it’ll help you stand out during interviews!
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info about the role and might even lead to a referral. We all know that personal connections can make a huge difference!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Role-play with a friend or use online resources to boost your confidence. The more you practice, the more natural it will feel when it’s your turn to shine!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your passion for the role!
We think you need these skills to ace Sunday Supervisor in Cannock
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your enthusiasm for retail shine through! Share any experiences you've had that highlight your love for the industry and how you can contribute to our mission at Mind.
Highlight Leadership Skills:Even if you haven't held a formal management position, think about times you've led a team or motivated others. We want to see how you can inspire our volunteers and create a positive environment in the shop.
Demonstrate Customer Focus:Make sure to include examples of how you've provided excellent customer service in the past. We're all about creating a welcoming atmosphere, so show us how you can help make our shop a great place for everyone!
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at Mind
✨Know Your Stuff
Before the interview, make sure you understand Mind's mission and values. Familiarise yourself with their work in mental health support and how the Sunday Supervisor role contributes to that. This will show your passion for the cause and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Even if you haven't held a management position before, think of examples where you've led a team or motivated others. Prepare to discuss how you can inspire volunteers and create a positive environment in the shop. Highlighting your 'can do' attitude will resonate well.
✨Customer Focus is Key
Be ready to share specific examples of how you've provided excellent customer service in the past. Discuss how you would ensure a welcoming atmosphere in the shop and how you plan to handle any challenges that may arise with customers or volunteers.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the organisation. Inquire about the development programmes they offer or how they measure success in the shop. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.
