Mind is recruiting for a Supporter Care Manager to lead Mind's Supporter Care team. This role is the first point of contact for supporter queries via telephone and email, delivering an excellent supporter experience.
Based in our London office with a hybrid arrangement, you will attend the office two days per week and shape the operational plan, KPIs and escalation procedures while upholding data protection and safeguarding standards.
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Supporter Care Leader - Hybrid Role in London, Impact employer: MIND (THE NATIONAL ASSOCIATION FOR MENTAL HEALTH)
Mind is an exceptional employer dedicated to making a significant impact on mental health support. With a strong commitment to equity, diversity, and inclusion, employees enjoy a collaborative work culture that fosters personal and professional growth. The hybrid working model allows for flexibility while being part of a passionate team driving innovative fundraising initiatives in the heart of London.
Contact Details:
MIND (THE NATIONAL ASSOCIATION FOR MENTAL HEALTH) Recruitment Team
