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For Companies At a Glance
- Tasks: Support the Shop Manager, lead volunteers, and ensure excellent shop standards.
- Company: Join Mind Retail, a network of shops fighting for mental health support.
- Benefits: Enjoy competitive pay, 25 days holiday, and personal development opportunities.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Passion for retail and a willingness to learn are key; no prior experience needed.
- Other info: Embrace diversity and inclusivity in a supportive work environment.
About the role
As Sunday Supervisor, you\’ll support the Shop Manager to maximise profits and raise funds through the sale of preloved items by delivering excellent shop standards and outstanding customer service. These funds are vital in helping to run Mind\’s vital mental health support services, supporting the 1 in 4 of us that experience a mental health problem in their lifetime. We\’re passionate and determined people, always looking for ways to build a better future for mental health.
You\’ll also take full responsibility in the Shop Manager\’s absence for the shop\’s performance, as well as leading and supporting the dedicated team of shop volunteers. You\’ll be able to drive positive change and create a real difference within your local community by creating a caring, open and inclusive place for people to work, volunteer and shop.
We\’re really passionate about developing our people, so whether that\’s personal or professional development, we have workshops, development programmes and qualifications to suit everyone. We actively look for opportunities to learn and grow so we can do better for the people who need us.
We\’re looking for someone who:
- is passionate about retail
- has the ability to lead and motivate others
- can plan and prioritise their own workload and the workload of the team
- has a strong customer focus
- can demonstrate our values and behaviours , which are at the core of all we do
If you haven\’t got management or supervisor level experience, don\’t worry! We\’d love to hear from you if you have a ‘can do\’ approach, are prepared to work hard and are eager to learn, whilst embracing our values & behaviours.
We need great people like you to help us in the fight for mental health. Will you join us?
About our benefits
As Sunday Supervisor, you\’ll receive:
- Competitive hourly pay, which is in line with the Real Living Wage
- 25 days\’ paid holiday per year (pro-rata for part-time employees)
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- A strong commitment to work-life balance
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we\’re going to be fighting for mental health in a way we never have before. We won\’t stop until everyone with a mental health problem gets the support and respect they deserve. There\’s never been a more exciting time to join us.
Equality, Diversity and Inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children\’s Barred List and/or ‘Work with Adults\’ workforce check based on their role and responsibilities. A DBS check is a process to check someone\’s criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator .
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please click on the Job Description button below.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore, we encourage an early application.
Sunday Supervisor employer: Mind Retail
Contact Detail:
Mind Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunday Supervisor
✨Tip Number 1
Familiarise yourself with Mind's mission and values. Understanding their commitment to mental health support will help you align your answers during the interview, showcasing your passion for the cause.
✨Tip Number 2
Highlight any experience you have in retail or customer service, even if it's informal. Share specific examples of how you've motivated a team or improved customer experiences, as this will demonstrate your leadership potential.
✨Tip Number 3
Prepare to discuss how you would create an inclusive environment in the shop. Think about ways to engage volunteers and customers alike, as this reflects the values that Mind holds dear.
✨Tip Number 4
Show your eagerness to learn and grow by asking insightful questions about the development opportunities available at Mind. This will indicate your commitment to personal and professional growth, which is highly valued by the organisation.
We think you need these skills to ace Sunday Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sunday Supervisor position. Highlight key skills such as leadership, customer focus, and a passion for retail in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the job. Emphasise any previous roles where you led a team or provided excellent customer service, even if they were not in a supervisory capacity.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the mission of Mind Retail. Share personal anecdotes that demonstrate your commitment to mental health and how you embody their values and behaviours.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at Mind Retail
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share any relevant experiences you have, whether it's working in a shop or volunteering, and explain how these experiences have shaped your understanding of customer service and sales.
✨Demonstrate Leadership Skills
Even if you haven't held a formal management position, think of examples where you've led a team or taken initiative. Discuss how you can motivate and support volunteers, as this is crucial for the Sunday Supervisor role.
✨Emphasise Customer Focus
Prepare to discuss how you prioritise customer satisfaction. Share specific instances where you've gone above and beyond to help customers, as this aligns with the values of Mind Retail and their commitment to outstanding service.
✨Align with Their Values
Familiarise yourself with Mind's values and behaviours. During the interview, reflect on how your personal values align with theirs, especially regarding mental health support and community involvement. This will show that you're not just looking for a job, but are genuinely interested in their mission.
