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- Tasks: Lead a team to maximise shop performance and provide excellent customer service.
- Company: Join Mind Retail, a charity making a real impact on mental health.
- Benefits: Enjoy competitive salary, 25 days holiday, and personal development opportunities.
- Why this job: Make a difference in your community while growing your career in retail management.
- Qualifications: Experience in retail management and strong leadership skills required.
- Other info: Be part of a diverse team committed to mental health support.
The predicted salary is between 36000 - 60000 £ per year.
About the role
Our Shop Managers have the freedom and independence to take ownership of their shop\’s performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers. They inspire and lead a diverse team of staff and volunteers, creating caring and supportive environment for people to flourish.
Our charity shops are vital in raising funds from the sale of pre-loved, donated stock to fund Mind\’s vital mental health support services. But they are more than just shops, they play a vital role in local communities across England & Wales, offering a warm and welcoming place for people to shop, volunteer, or access our mental health information.
As a Shop Manager, you\’ll have the opportunity to drive change and make an impact, in a varied role where no day is ever the same! You\’ll also have opportunities to take ownership of your development, with support to help you reach your ambitions, in whatever ever way this looks like for you. We actively look for opportunities to learn and grow so we can do better for the people who need us.
You\’ll be valued for the unique contribution that you can bring. We need great people like you to join us in the fight for mental health and to achieve our vision of making sure that everyone experiencing a mental health problem gets support and respect. We\’re passionate and determined people, always looking for ways to build a better future for mental health.
We\’re looking for someone who:
- has experience as a retail manager, or a similar management role
- has the ability to effectively lead and motivate others
- can plan and prioritise workload, and the workload of their team
- has commercial awareness
- has a strong customer focus
- demonstrates our values and behaviours, which are at the core of all we do
Sound like you?
Join our team. Join the fight for mental health.
About our benefits
As Shop Manager, you\’ll receive the fantastic benefits below:
- Competitive annual salary
- 25 days\’ paid holiday per year (pro-rata for part-time employees)
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- A strong commitment to work-life balance
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around 21 million per year. We have ambitious plans to grow over the next few years and we\’re going to be fighting for mental health in a way we never have before. We won\’t stop until everyone with a mental health problem gets the support and respect they deserve. There\’s never been a more exciting time to join us.
Equality, Diversity and Inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children\’s Barred List and/or Work with Adults\’ workforce check based on their role and responsibilities. A DBS check is a process to check someone\’s criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please click on theJob Descriptionbutton below.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore, we encourage an early application.
Store Director (Hiring Immediately) employer: Mind Retail
Contact Detail:
Mind Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Director (Hiring Immediately)
✨Tip Number 1
Get to know the company inside out! Research Mind Retail, their mission, and how they impact mental health in communities. This will help you connect your experience to their values during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and team leadership. Think of examples from your past that showcase your skills and how you can inspire a diverse team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the fight for mental health with us.
We think you need these skills to ace Store Director (Hiring Immediately)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for mental health and community support shine through. We want to see how you connect with our mission and values, so don’t hold back on sharing why this role excites you!
Tailor Your Experience: Make sure to highlight your relevant experience in retail management or similar roles. We’re looking for specific examples of how you've led teams, maximised profits, and delivered excellent customer service. Tailoring your application can really make you stand out!
Be Authentic: We value authenticity, so be yourself in your application! Share your unique perspective and experiences that have shaped your approach to leadership and teamwork. This helps us see the real you and how you might fit into our diverse team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there. We can’t wait to hear from you!
How to prepare for a job interview at Mind Retail
✨Know Your Stuff
Before the interview, make sure you understand the role of a Store Director and what it entails. Familiarise yourself with Mind's mission and values, especially their commitment to mental health. This will help you demonstrate your alignment with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Leadership Skills
As a Store Director, you'll be leading a diverse team. Prepare examples from your past experiences where you've successfully motivated and inspired others. Think about specific challenges you faced and how you overcame them while maintaining a positive environment.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can maximise profits and improve shop standards. Research current retail trends and think about how they could apply to Mind's charity shops. Showing that you have a strong understanding of the retail landscape will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for development, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
