Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a diverse team, maximise shop performance, and provide excellent customer service.
- Company: Join Mind Retail, a charity making a real impact on mental health.
- Benefits: Enjoy competitive salary, 25 days holiday, and personal development opportunities.
- Why this job: Make a difference in your community while growing your career in a supportive environment.
- Qualifications: Retail management experience and strong leadership skills are essential.
- Other info: Be part of a passionate team dedicated to fighting for mental health.
The predicted salary is between 30000 - 42000 £ per year.
About the role
Our Shop Managers have the freedom and independence to take ownership of their shop\’s performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers. They inspire and lead a diverse team of staff and volunteers, creating caring and supportive environment for people to flourish.
Our charity shops are vital in raising funds from the sale of pre-loved, donated stock to fund Mind\’s vital mental health support services. But they are more than just shops, they play a vital role in local communities across England & Wales, offering a warm and welcoming place for people to shop, volunteer, or access our mental health information.
As a Shop Manager, you\’ll have the opportunity to drive change and make an impact, in a varied role where no day is ever the same! You\’ll also have opportunities to take ownership of your development, with support to help you reach your ambitions, in whatever ever way this looks like for you. We actively look for opportunities to learn and grow so we can do better for the people who need us.
You\’ll be valued for the unique contribution that you can bring. We need great people like you to join us in the fight for mental health and to achieve our vision of making sure that everyone experiencing a mental health problem gets support and respect. We\’re passionate and determined people, always looking for ways to build a better future for mental health.
We\’re looking for someone who:
- has experience as a retail manager, or a similar management role
- has the ability to effectively lead and motivate others
- can plan and prioritise workload, and the workload of their team
- has commercial awareness
- has a strong customer focus
- demonstrates our values and behaviours, which are at the core of all we do
Sound like you?
Join our team. Join the fight for mental health.
About our benefits
As Shop Manager, you\’ll receive the fantastic benefits below:
- Competitive annual salary
- 25 days\’ paid holiday per year (pro-rata for part-time employees)
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- A strong commitment to work-life balance
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around 21 million per year. We have ambitious plans to grow over the next few years and we\’re going to be fighting for mental health in a way we never have before. We won\’t stop until everyone with a mental health problem gets the support and respect they deserve. There\’s never been a more exciting time to join us.
Equality, Diversity and Inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children\’s Barred List and/or Work with Adults\’ workforce check based on their role and responsibilities. A DBS check is a process to check someone\’s criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please click on theJob Descriptionbutton below.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore, we encourage an early application.
Shop Manager (Hiring Immediately) employer: Mind Retail
Contact Detail:
Mind Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager (Hiring Immediately)
✨Tip Number 1
Get to know the company inside out! Research Mind Retail, their mission, and how they impact mental health in communities. This will help you connect your experience to their values during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and team leadership. Think of examples from your past that showcase your skills and how you can inspire a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the fight for mental health with us.
We think you need these skills to ace Shop Manager (Hiring Immediately)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for mental health and community support shine through in your application. We want to see how you connect with our mission and values, so don’t hold back!
Tailor Your CV: Make sure your CV highlights your retail management experience and leadership skills. We’re looking for specific examples of how you’ve motivated teams and driven sales, so be detailed!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Shop Manager role. Share your vision for the shop and how you plan to create a supportive environment for staff and customers alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Mind Retail
✨Know Your Stuff
Before the interview, make sure you understand the role of a Shop Manager and what it entails. Familiarise yourself with the charity's mission and values, especially their focus on mental health. This will help you demonstrate your passion for the cause and how you can contribute to their goals.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading and motivating teams. Prepare specific examples of how you've inspired others in previous roles, especially in retail management. Highlight your ability to create a supportive environment where staff and volunteers can thrive.
✨Demonstrate Commercial Awareness
Think about how you can maximise profits while maintaining high shop standards. Be prepared to share ideas on how to improve sales or manage stock effectively. Showing that you understand the business side of things will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the shop's community involvement or how they support staff development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
