At a Glance
- Tasks: Support the Shop Manager, lead volunteers, and ensure excellent shop standards.
- Company: Join Mind Retail, a passionate team fighting for mental health support.
- Benefits: Competitive pay, 25 days holiday, and personal development opportunities.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Passion for retail and a willingness to learn; no prior experience needed.
- Other info: Inclusive environment with strong commitment to work-life balance.
The predicted salary is between 11 - 14 £ per hour.
As Sunday Supervisor, you'll support the Shop Manager to maximise profits and raise funds through the sale of preloved items by delivering excellent shop standards and outstanding customer service. These funds are vital in helping to run Mind's vital mental health support services, supporting the 1 in 4 of us that experience a mental health problem in their lifetime. We're passionate and determined people, always looking for ways to build a better future for mental health.
You’ll also take full responsibility in the Shop Manager's absence for the shop's performance, as well as leading and supporting the dedicated team of shop volunteers. You’ll be able to drive positive change and create a real difference within your local community by creating a caring, open and inclusive place for people to work, volunteer and shop.
We’re really passionate about developing our people, so whether that’s personal or professional development, we have workshops, development programmes and qualifications to suit everyone. We actively look for opportunities to learn and grow so we can do better for the people who need us.
We’re looking for someone who:
- is passionate about retail
- has the ability to lead and motivate others
- can plan and prioritise their own workload and the workload of the team
- has a strong customer focus
- can demonstrate our values and behaviours, which are at the core of all we do
If you haven’t got management or supervisor level experience, don’t worry! We’d love to hear from you if you have a ‘can do' approach, are prepared to work hard and are eager to learn, whilst embracing our values & behaviours. We need great people like you to help us in the fight for mental health. Will you join us?
As Sunday Supervisor, you’ll receive:
- Competitive hourly pay, which is in line with the Real Living Wage
- 25 days' paid holiday per year (pro-rata for part-time employees)
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- A strong commitment to work-life balance
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won’t stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
For more information and a full person specification, please click on the Job Description button below. Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore, we encourage an early application.
Sunday Supervisor in Malton employer: Mind Retail
Contact Detail:
Mind Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunday Supervisor in Malton
✨Tip Number 1
Get to know the company! Research Mind Retail and their mission. When you understand their values and goals, you can tailor your approach during interviews to show how you align with their passion for mental health.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experiences relate to the role of Sunday Supervisor. Show them your leadership skills and customer focus – they want to see your 'can do' attitude in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Mind Retail team and making a difference in the community.
We think you need these skills to ace Sunday Supervisor in Malton
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! Share any experiences you have that demonstrate your love for the industry and how you can contribute to our mission at Mind.
Highlight Leadership Skills: Even if you haven't held a formal management position, think about times you've led a team or motivated others. We want to see how you can inspire and support our volunteers, so share those stories!
Demonstrate Customer Focus: Customer service is key in this role. Use your application to showcase examples of how you've gone above and beyond for customers in the past. This will show us you're ready to create an outstanding shopping experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mind Retail
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share specific examples of what you love about working in a shop environment and how you can contribute to creating an outstanding customer experience.
✨Demonstrate Leadership Skills
Even if you haven't held a supervisory role before, think of times when you've led a project or motivated a team. Be ready to discuss how you can inspire and support volunteers, showing that you have a 'can do' attitude.
✨Highlight Your Customer Focus
Prepare to talk about your approach to customer service. Share stories where you went above and beyond for customers, as this aligns with the values of Mind Retail and shows you understand the importance of excellent service.
✨Embrace the Values of Mind
Familiarise yourself with Mind's core values and behaviours. During the interview, relate your personal values to theirs, demonstrating that you are not just a fit for the role but also for the organisation's mission to support mental health.