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- Tasks: Support the Shop Manager in achieving sales and creating a welcoming community hub.
- Company: Join Mind Retail, a charity fighting for mental health through retail.
- Benefits: Enjoy competitive pay, 25 days holiday, and personal development opportunities.
- Why this job: Make a real difference in mental health while growing your retail career.
- Qualifications: Passion for retail and a desire to learn; management experience not required.
- Other info: Be part of a diverse team committed to inclusivity and community support.
The predicted salary is between 24000 - 36000 £ per year.
As an Assistant Shop Manager in Mind Retail, you will work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health. The money raised from our charity shops funds Mind's vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.
You will also work with the team to produce excellent shop standards and deliver outstanding customer service, creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
As Assistant Shop Manager, you will be invested in and supported to grow. We actively look for opportunities to learn so we can do better for the people who need us. With development programmes and a vast programme of workshops, you will be able to take ownership of your own personal and professional development. You will be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.
We are looking for someone who:
- is passionate about retail
- has the ability to lead and motivate others
- can plan and prioritise their own workload and the workload of the team
- has a strong customer focus
- can demonstrate our values and behaviours, which are at the core of all we do
If you haven't got management or supervisor level experience, don't worry! We are just as interested in people who want a career in retail, are prepared to work hard and are eager to learn. We need great people like you to help us in the fight for mental health. Will you join us?
About our benefits:
- Competitive hourly pay, which is in line with the Real Living Wage
- 25 days' paid holiday per year (pro-rata for part-time employees)
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- A strong commitment to work-life balance
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail:
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we are going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There has never been a more exciting time to join us.
Equality, Diversity and Inclusion:
We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail:
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or 'Work with Adults' workforce check based on their role and responsibilities.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Assistant Shop Manager in Knowle employer: Mind Retail
Contact Detail:
Mind Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Knowle
✨Tip Number 1
Get to know the company! Research Mind Retail and their mission. When you walk into that interview, show us you’re passionate about mental health and retail. It’ll make you stand out!
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled a tough situation. We want to see how you can lead when the Shop Manager is away.
✨Tip Number 3
Be ready to chat about customer service! Prepare some stories about how you’ve gone above and beyond for customers. We love candidates who can demonstrate a strong customer focus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for great people like you to join our fight for mental health!
We think you need these skills to ace Assistant Shop Manager in Knowle
Some tips for your application 🫡
Show Your Passion for Retail: Let us see your enthusiasm for retail in your application! Share any experiences or stories that highlight your love for the industry and how you can contribute to our mission at Mind Retail.
Highlight Leadership Skills: Even if you haven't held a management position before, we want to know about times you've led or motivated others. Share examples of how you've taken charge in a team setting or helped someone else succeed.
Tailor Your Application: Make sure to customise your application to reflect the values and behaviours we cherish at Mind Retail. Show us how your personal experiences align with our commitment to mental health and community support.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and stands out to us!
How to prepare for a job interview at Mind Retail
✨Know Your Stuff
Before the interview, make sure you understand Mind Retail's mission and values. Familiarise yourself with their work in mental health and how your role as an Assistant Shop Manager can contribute to that. This shows genuine interest and helps you connect your experience to their goals.
✨Showcase Your Leadership Skills
Even if you haven't held a management position before, think of examples where you've led a team or taken initiative. Be ready to discuss how you can motivate others and manage workloads effectively, as this is key for the role.
✨Customer Service is Key
Prepare to share specific examples of how you've provided excellent customer service in the past. Highlight any situations where you went above and beyond to help customers, as this aligns perfectly with the shop's focus on community and support.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role and the organisation. Ask about development opportunities or how the team collaborates to achieve sales targets. This demonstrates your eagerness to grow and contribute.