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For Companies At a Glance
- Tasks: Support the Shop Manager and lead a team to maximise profits through excellent customer service.
- Company: Join Mind, a passionate organisation dedicated to improving mental health support.
- Benefits: Opportunities for personal and professional development, plus a chance to make a real difference.
- Why this job: Be part of a caring community and help raise vital funds for mental health services.
- Qualifications: Passion for retail and a strong customer focus; no prior management experience required.
- Other info: Dynamic role with a supportive team and opportunities to learn and grow.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As Sunday Supervisor, you'll support the Shop Manager to maximise profits and raise funds through the sale of preloved items by delivering excellent shop standards and outstanding customer service. These funds are vital in helping to run Mind's vital mental health support services, supporting the 1 in 4 of us that experience a mental health problem in their lifetime.
You'll also take full responsibility in the Shop Manager's absence for the shop's performance, as well as leading and supporting the dedicated team of shop volunteers. You'll be able to drive positive change and create a real difference within your local community by creating a caring, open and inclusive place for people to work, volunteer and shop.
We're really passionate about developing our people, so whether that's personal or professional development, we have workshops, development programmes and qualifications to suit everyone. We actively look for opportunities to learn and grow so we can do better for the people who need us.
We're looking for someone who:
- is passionate about retail
- has the ability to lead and motivate others
- can plan and prioritise their own workload and the workload of the team
- has a strong customer focus
- can demonstrate our values and behaviours, which are at the core of all we do
If you haven't got management or supervisor level experience, don't worry. We'd love to hear from you if you have a 'can do' approach, are prepared to work hard and are eager to learn, whilst embracing our values.
Sunday Supervisor in England employer: Mind Retail
Contact Detail:
Mind Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunday Supervisor in England
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mind's social media and website to understand their values and mission. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Show off your leadership potential! Even if you haven't held a supervisor role before, think about times when you've led a project or helped others. Highlight these moments to demonstrate your ability to motivate and support a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team directly. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sunday Supervisor in England
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! Share any experiences you have that demonstrate your love for the industry and how it aligns with our mission at Mind.
Highlight Leadership Skills: Even if you haven't held a formal management position, think about times you've led a team or motivated others. We want to see how you can inspire and support your future colleagues!
Focus on Customer Service: Make sure to emphasise your strong customer focus in your application. Share examples of how you've gone above and beyond to provide excellent service, as this is key to our success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mind Retail
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sunday Supervisor and what it entails. Familiarise yourself with the shop's mission and values, especially how they relate to mental health support. This will show your passion for the cause and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Even if you haven't held a management position before, think of examples where you've led a team or taken initiative. Prepare to discuss how you can motivate and support volunteers, as well as how you would handle challenges in the shop. This will demonstrate your potential to drive positive change.
✨Customer Service is Key
Be ready to share specific examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to help customers, as this aligns perfectly with the role's focus on outstanding service.
✨Embrace a Growth Mindset
Express your eagerness to learn and develop, both personally and professionally. Mention any workshops or training you've attended, or how you plan to take advantage of the development opportunities offered. This shows that you're not just looking for a job, but are committed to growing within the organisation.
