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- Tasks: Support the Shop Manager and lead a team to maximise profits through preloved item sales.
- Company: Join Mind, a charity dedicated to mental health support in the community.
- Benefits: Competitive pay, 25 days holiday, and development workshops.
- Other info: No prior management experience needed; just bring your enthusiasm and willingness to learn!
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Passionate about retail with strong leadership and customer service skills.
The predicted salary is between 12 - 13 £ per hour.
As Sunday Supervisor, you'll support the Shop Manager to maximise profits and raise funds through the sale of preloved items by delivering excellent shop standards and outstanding customer service. These funds are vital in helping to run Mind’s vital mental health support services, supporting the 1 in 4 of us that experience a mental health problem in their lifetime. You'll also take full responsibility in the Shop Manager’s absence for the shop’s performance, as well as leading and supporting the dedicated team of shop volunteers. You’ll be able to drive positive change and create a real difference within your local community by creating a caring, open and inclusive place for people to work, volunteer and shop.
Responsibilities
- Support the Shop Manager to maximise profits and raise funds through the sale of preloved items.
- Deliver excellent shop standards and outstanding customer service.
- Take full responsibility for shop performance in the Shop Manager’s absence.
- Lead and support the dedicated team of shop volunteers.
- Drive positive change and create a caring, open, inclusive place for people to work, volunteer and shop.
Qualifications
- Passionate about retail.
- Ability to lead and motivate others.
- Strong customer focus.
- Strong planning and prioritisation skills for own workload and the team.
- Demonstrate Mind’s values and behaviours.
- If you haven’t got management or supervisor level experience, we welcome anyone with a ‘can do’ approach, prepared to work hard and eager to learn, while embracing our values and behaviours.
Benefits
- Competitive hourly pay, in line with the Real Living Wage.
- 25 days’ paid holiday per year (pro‑rated for part‑time employees).
- Development workshops.
Sunday Supervisor in Devon employer: Mind Retail
Contact Detail:
Mind Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunday Supervisor in Devon
✨Tip Number 1
Get to know the shop and its mission! Before your interview, pop in and chat with the team or volunteers. This shows you’re genuinely interested and helps you understand the vibe of the place.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or improved customer service. We want to see how you can drive positive change in our shop!
✨Tip Number 3
Be ready to discuss your passion for retail. Share why you love working in this field and how you can contribute to maximising profits through the sale of preloved items.
✨Tip Number 4
Don’t forget to highlight your planning and prioritisation skills! We need someone who can juggle tasks effectively, especially when stepping in for the Shop Manager. Show us you can handle it!
We think you need these skills to ace Sunday Supervisor in Devon
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! Share any experiences you've had that demonstrate your love for helping customers and selling preloved items. We want to see that you genuinely care about making a difference in the community.
Highlight Leadership Skills: Even if you haven't held a formal management position, think about times when you've led a team or motivated others. Use your application to showcase these experiences, as we value a 'can do' attitude and the ability to inspire those around you.
Emphasise Customer Service Excellence: Make sure to include examples of how you've delivered outstanding customer service in the past. Whether it's resolving a complaint or going the extra mile for a customer, we want to know how you create positive shopping experiences.
Tailor Your Application to Us: Take a moment to read through our job description and align your application with what we're looking for. Mention how your skills and values match ours, and don’t forget to apply through our website for the best chance of success!
How to prepare for a job interview at Mind Retail
✨Know Your Stuff
Familiarise yourself with Mind’s mission and values. Understand how the role of Sunday Supervisor contributes to their goals, especially in supporting mental health services. This shows your genuine interest and commitment to the cause.
✨Showcase Your Leadership Skills
Prepare examples of how you've led or motivated a team in the past. Even if you haven't held a formal management position, think about times when you've taken initiative or supported others. This will demonstrate your ability to lead volunteers effectively.
✨Customer Service is Key
Be ready to discuss your approach to delivering outstanding customer service. Think of specific instances where you went above and beyond for a customer. This will highlight your strong customer focus, which is crucial for this role.
✨Embrace the 'Can Do' Attitude
If you lack direct supervisory experience, emphasise your willingness to learn and adapt. Share examples of how you've tackled challenges with a positive mindset. This aligns perfectly with the values Mind is looking for in their team members.