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- Tasks: Support the Shop Manager and lead a team to maximise profits through excellent customer service.
- Company: Join Mind, a passionate organisation dedicated to improving mental health support.
- Benefits: Enjoy competitive pay, 25 days' holiday, and personal development opportunities.
- Other info: Flexible work-life balance and a commitment to inclusivity for all applicants.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Passion for retail and a strong customer focus; leadership skills are a plus.
The predicted salary is between 12 - 15 £ per hour.
As Sunday Supervisor, you'll support the Shop Manager to maximise profits and raise funds through the sale of preloved items by delivering excellent shop standards and outstanding customer service. These funds are vital in helping to run Mind's vital mental health support services, supporting the 1 in 4 of us that experience a mental health problem in their lifetime. We're passionate and determined people, always looking for ways to build a better future for mental health.
You’ll also take full responsibility in the Shop Manager's absence for the shop's performance, as well as leading and supporting the dedicated team of shop volunteers. You’ll be able to drive positive change and create a real difference within your local community by creating a caring, open and inclusive place for people to work, volunteer and shop.
Qualifications
- Is passionate about retail
- Has the ability to lead and motivate others
- Can plan and prioritise their own workload and the workload of the team
- Has a strong customer focus
- Can demonstrate our values and behaviours, which are at the core of all we do
If you haven’t got management or supervisor level experience, we’d love to hear from you if you have a 'can do' approach, are prepared to work hard and are eager to learn, whilst embracing our values & behaviours.
Benefits
- Competitive hourly pay, which is in line with the Real Living Wage
- 25 days' paid holiday per year (pro-rata for part-time employees)
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- A strong commitment to work-life balance
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
Equal Opportunity Employer
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, disability or offending background.
Sunday Supervisor in Bristol employer: Mind Retail
Contact Detail:
Mind Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunday Supervisor in Bristol
✨Tip Number 1
Get to know the shop and its mission! Before your interview, pop into the shop and chat with the team. This shows your genuine interest in Mind's work and helps you understand the vibe of the place.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a tough situation. We want to see how you can drive positive change and support our volunteers.
✨Tip Number 3
Be ready to discuss customer service! Prepare some stories about how you've gone above and beyond for customers. Remember, outstanding service is key to maximising profits and raising funds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our passionate team at Mind.
We think you need these skills to ace Sunday Supervisor in Bristol
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us know why you're passionate about retail. Share any experiences you've had that highlight your love for helping customers and creating a welcoming environment.
Highlight Leadership Skills: Even if you haven't held a formal management position, we want to see how you can lead and motivate others. Include examples of times you've taken charge or supported a team, showing us your 'can do' attitude.
Demonstrate Customer Focus: Make sure to emphasise your strong customer focus in your application. Share specific instances where you've gone above and beyond to provide excellent service, as this is key to our mission at Mind.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role directly!
How to prepare for a job interview at Mind Retail
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share any relevant experiences or stories that highlight your love for customer service and how you can contribute to creating a welcoming environment in the shop.
✨Demonstrate Leadership Skills
Even if you haven't held a supervisory role before, think of examples where you've led a project or motivated a team. Be ready to discuss how you can inspire and support volunteers, showing that you have a 'can do' attitude and are eager to learn.
✨Understand the Impact of Your Role
Familiarise yourself with Mind's mission and the importance of the funds raised through the shop. Be prepared to talk about how you can help maximise profits and support mental health services, demonstrating your commitment to making a difference in the community.
✨Prepare Questions About the Role
Think of insightful questions to ask the interviewer about the shop's operations, team dynamics, and how success is measured. This shows your genuine interest in the position and helps you understand how you can best contribute to the team's goals.