Technical Designer - Access Control System Engineer

Technical Designer – Access Control System Engineer

Mind Partners, an executive search firm, is partnering with ISEO to appoint a System Engineer based in the UK.

ISEO is a leading group in the design and manufacture of locking systems and access control solutions, serving customers in more than one hundred countries with five manufacturing sites in Europe.

Position Summary

Responsible for developing the detailed technical design of the relevant components, commissioning the system (remotely or on-site), and, if necessary, handing it over to field service engineers and/or installers during commissioning and start‑up. The role also involves providing relevant information to marketing and R&D for module improvement and reporting directly to the Market Leader UK/Ireland & North America.

Responsibilities

• Ensure correct delivery of projects from a technical standpoint.
• Ensure system performance aligns with the budget.
• Ensure proper execution of assigned projects.
• Resolve customer issues in collaboration with the solution centre.
• Identify and resolve anomalies and/or propose improvement actions to management.
• Provide technical expertise during sales presentations, product demonstrations, installation, and maintenance.
• Perform commissioning both remotely and on‑site.
• Record the time spent on projects.
• Validate the delivered solution by ensuring that all components operate according to specifications and support the lifecycle service capabilities.
• Create all the necessary documentation.
• Prepare detailed start‑up plans for the commissioning activities of the assigned project systems, integrating all activities into these plans to ensure seamless execution.
• Prepare system renewal files in accordance with project procedures by gathering and reviewing all system test documents to verify their relevance and completeness.
• Monitor and control system performance.
• Participate in system rotation.
• Improve the design.
• Develop, train, and deploy user instructions/manuals for the client organisation during system handover.
• Work with all stakeholders to create quotations for selected architectures, system additions, and upgrades.
• Step in on certain projects in place of the project manager.
• Follow up on after‑sales service.
• Train the clients.

Requirements

• System Engineer diploma or equivalent.
• Strong knowledge of products, systems, and customers.
• Project‑based work approach.
• Knowledge of IT and new technologies.
• Problem‑solving, analysis, social intelligence, teamwork, conflict management.
• Understanding and managing needs, organisation, result orientation, initiative.

Seniority level

Associate

Employment type

Full‑time

Job function

Design, Engineering, and Project Management

Job location

Greater London, England, United Kingdom