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- Tasks: Join us as a System Engineer, bridging sales and execution for innovative locking systems.
- Company: ISEO is a leading manufacturer of locking systems, operating globally since 1969.
- Benefits: Enjoy a dynamic work environment with opportunities for remote work and professional growth.
- Why this job: Be part of a forward-thinking company that values sustainability and innovation in technology.
- Qualifications: A diploma in System Engineering or equivalent, plus strong tech and problem-solving skills.
- Other info: You'll collaborate with diverse teams and contribute to impactful projects across various sectors.
The predicted salary is between 36000 - 60000 £ per year.
Mind Partners is an executive search firm with offices in London and Paris. We specialise in retained headhunting for executives, senior management, and experts. We are now partnering with ISEO to appoint their System Engineer based in the UK. ISEO is a leading group in the design and manufacture of locking systems and access control solutions reaching customers in more than one hundred countries and having five manufacturing sites in Europe. The company was founded in 1969 in Pisogne (Italy). It has combined the entrepreneurial spirit of an entire family with the challenges of the global market. In the UK, ISEO focuses on three segments: Sofia locks (Proptech), End-users and Trade & OEM.
The company is looking for a System Engineer who will be the link between sales and execution. The role will focus on End Users.
Position Summary: Responsible for developing the detailed technical design of the relevant components, commissioning the system (remotely or on-site) and, if necessary, handing it over to field service engineers and/or installers during commissioning and start-up, as well as providing relevant information to marketing and R&D for module improvement. The position will report directly to Market Leader UK/Ireland & North America.
Main responsibilities:
- Ensure correct delivery of projects from a technical standpoint
- Ensure system performance aligns with the budget
- Ensure proper execution of assigned projects
- Manage customer requests
- Resolve customer issues in collaboration with the solution center
- Meet department objectives (quality, quantity, deadlines)
- Identify and resolve anomalies and/or propose improvement actions to management
Main tasks:
- Provide technical expertise during sales presentations, product demonstrations, installation, and maintenance
- Perform commissioning both remotely and on-site
- Record the time spent on projects
- Validate the delivered solution by ensuring that all components operate according to specifications and support the lifecycle service capabilities
- Create all the necessary documentation
- Prepare detailed start-up plans for the commissioning activities of the assigned project systems, integrating all activities into these plans to ensure seamless execution
- Prepare system renewal files in accordance with project procedures by gathering and reviewing all system test documents to verify their relevance and completeness
- Monitor and control system performance
- Participate in system rotation
- Improve the design
- Develop, train, and deploy user instructions/manuals for the client organisation during system handover
- Work with all stakeholders to create quotations for selected architectures, system additions, and upgrades
- Step in on certain projects in place of the project manager
- Follow up on after-sales service
- Train the clients
Responsibilities in Management Systems: You must support and ensure the spread of ISEO's sustainability values and policies among collaborators, concerning the Prevention and Protection in the workplace, Environmental Protection and compliance with the prescribed norms of reference. You have to comply and ensure your subordinates comply with the company's prevention and protection provisions in the workplace.
Requirements:
- System Engineer diploma or equivalent
- Strong knowledge of products, systems, and customers
- Project-based work approach
- Knowledge of IT and new technologies
- Problem-Solving, analysis, social intelligence, teamwork, conflict management
- Understanding and managing needs, organisation, result orientation, initiative
System Engineer employer: Mind Partners UK
Contact Detail:
Mind Partners UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Engineer
✨Tip Number 1
Familiarise yourself with ISEO's products and services, especially their locking systems and access control solutions. Understanding the technical aspects and how they align with customer needs will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the industry, particularly those who have experience in system engineering or related fields. Attend relevant events or join online forums to connect with potential colleagues and gain insights into the company culture.
✨Tip Number 3
Prepare to discuss your problem-solving skills and provide examples of how you've successfully managed projects in the past. Highlighting your ability to resolve customer issues and collaborate with teams will demonstrate your fit for the role.
✨Tip Number 4
Research ISEO's sustainability values and policies, as these are important to the company. Be ready to discuss how you can contribute to their goals in environmental protection and workplace safety during your interview.
We think you need these skills to ace System Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the System Engineer role. Focus on technical expertise, project management experience, and any specific knowledge of locking systems or access control solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background in engineering and your problem-solving skills make you a perfect fit for ISEO's needs, particularly in managing customer requests and ensuring project delivery.
Highlight Relevant Projects: In your application, include specific examples of past projects where you demonstrated your ability to manage technical designs, perform commissioning, and collaborate with various stakeholders. This will show your practical experience and suitability for the role.
Showcase Soft Skills: Don't forget to mention your soft skills such as teamwork, conflict management, and social intelligence. These are crucial for the System Engineer position, especially since you'll be the link between sales and execution.
How to prepare for a job interview at Mind Partners UK
✨Understand the Company and Its Products
Before the interview, make sure to research ISEO thoroughly. Familiarise yourself with their locking systems and access control solutions, as well as their market segments in the UK. This knowledge will help you demonstrate your genuine interest in the company and its products during the interview.
✨Showcase Your Technical Expertise
As a System Engineer, you'll need to display your technical skills and knowledge. Be prepared to discuss your experience with system design, commissioning, and troubleshooting. Use specific examples from your past work to illustrate how you've successfully managed similar responsibilities.
✨Emphasise Problem-Solving Skills
Highlight your problem-solving abilities during the interview. Discuss situations where you've identified issues and implemented effective solutions, especially in a project-based environment. This will show that you can handle customer requests and resolve issues efficiently.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready for the interviewers can set you apart. Ask about the company's future projects, team dynamics, or how they measure success in the System Engineer role. This shows your enthusiasm and willingness to engage with the team.
