At a Glance
- Tasks: Support inspiring fundraising campaigns and engage with supporters to drive long-term support for mental health.
- Company: Join Mind, a leading mental health charity dedicated to making a difference.
- Benefits: Flexible working arrangements, personal development plans, and a supportive team environment.
- Other info: Dynamic team culture focused on wellbeing and career growth opportunities.
- Why this job: Make a real impact in mental health while developing your skills in a creative role.
- Qualifications: Experience in campaign management, strong communication skills, and data analysis abilities.
The predicted salary is between 30000 - 40000 £ per year.
About the team
Even though 1 in 4 people have mental health problems, most of us don’t get the help we need. This has to change. We have big goals over the next few years. We’re going to be fighting for mental health in a way we never have before. Together we’ll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
The Individual Giving team is focused on recruiting supporters to give a one-off donation or a direct debit to Mind. The team creates insight-led and creative fundraising campaigns and stewardship activities that acquire, retain and deepen engagement with supporters building long-term relationships that help deliver income for Mind.
About the role
Will you join us? We’re recruiting 2 x Individual Giving Officer roles to join the team. As an Individual Giving Officer, you will support the Senior Individual Giving Officer in generating and delivering inspiring and motivating marketing and stewardship communications - as well as leading on delegated campaigns and projects, to build engagement with supporters and drive long term support for Mind. You will deliver marketing campaigns from beginning to end - from writing briefs and working with agencies and internal teams on media, creative, data, print, production, and fulfilment, to collating results and using data and insight to optimise activity and deliver a brilliant supporter experience.
You’ll be joining a team of friendly and passionate fundraisers, and you’ll be supported to develop your skills and personal development plans in a wellbeing focused environment. The Individual Giving team is a part of the wider Mass Engagement team, and you will play a pivotal role in helping the team to reach and exceed their target of raising over £23 million, so that Mind can fight for timely access to great quality care for all. This role requires a Disclosure and Barring Service (DBS) check.
About you
We’d like to hear from you if you have:
- Experience in planning, delivering and evaluating campaigns or activities, managing timelines, budgets, and multiple stakeholders to meet targets; with a track record of meeting and exceeding KPIs.
- Strong communication skills and the ability to engage with and steward our supporters across a range of marketing channels.
- Experience interpreting and analysing data to optimise marketing, fundraising or communication campaigns or stewardship strategies to improve performance and strengthen loyalty and trust.
- Excellent interpersonal skills and can build strong relationships internally and externally with suppliers, agencies, and stakeholders to collaborate and deliver a high-quality supporter experience.
- Experience in innovative thinking and creative approaches to enhance campaign performance and deepen supporter engagement.
- Experience administering PO invoicing processes, accurately tracking expenditure to ensure activities are within budget and supporting financial reporting.
Mind is open to experience outside of the charity sector, transferable skills and learning in post, and we will welcome applications from candidates who may not meet the criteria exactly.
About applying
For more information about the role and its core responsibilities, download the full role profile below. If this sounds like the role for you, click Apply Now. Please apply with a CV and covering letter or personal statement (no more than two A4 sides for each) which refers to the Person Specification. Mind are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. We are also open to flexible working arrangements so please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible. Interviews are likely to take place week commencing 22nd June 2026 and will be in person at our office in Stratford, London.
Mind’s equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the essential criteria in the personal specification.
Women’s & Girl’s Officer employer: Mind [National Association for Mental Health]
Mind is an exceptional employer dedicated to championing mental health, offering a supportive and inclusive work culture that prioritises employee wellbeing and personal development. As part of the Individual Giving team in Stratford, London, you will have the opportunity to engage in meaningful fundraising campaigns while collaborating with passionate colleagues, all within a flexible environment that values innovation and creativity. With a commitment to equality and a focus on professional growth, Mind provides a rewarding workplace for those looking to make a real difference in the lives of others.
Contact Details:
Mind [National Association for Mental Health] Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Women’s & Girl’s Officer
✨Tip Number 1
Get to know the organisation inside out! Research Mind's mission, values, and recent campaigns. This will help you tailor your conversations during interviews and show that you're genuinely passionate about their work.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it could lead to some insider info!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the role of Individual Giving Officer. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Women’s & Girl’s Officer
Some tips for your application 🫡
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Women’s & Girl’s Officer role. Highlight your relevant experience in planning and delivering campaigns, and don’t forget to mention how you’ve met or exceeded KPIs in the past!
Show Off Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your ability to engage with supporters. Share examples of how you've successfully communicated across different marketing channels.
Data is Your Friend:Don’t shy away from discussing your experience with data! Mention how you’ve interpreted and analysed data to optimise campaigns. This will show us that you can enhance performance and deepen supporter engagement.
Be Yourself!:We want to see the real you in your application. Share your innovative ideas and creative approaches to fundraising. Remember, we’re looking for someone who can bring fresh perspectives to our team, so let your personality shine through!
How to prepare for a job interview at Mind [National Association for Mental Health]
✨Know Your Campaigns
Before the interview, dive deep into Mind's recent campaigns and fundraising efforts. Familiarise yourself with their goals and strategies, so you can discuss how your experience aligns with their mission to support mental health.
✨Showcase Your Data Skills
Be ready to talk about how you've used data to optimise campaigns in the past. Prepare specific examples where your analysis led to improved performance or deeper supporter engagement, as this is crucial for the role.
✨Engage with Passion
Mind is looking for someone who is not just skilled but also passionate about mental health. Share your personal connection to the cause and how it drives your work. This will help you stand out as a candidate who truly cares.
✨Prepare Questions
Think of insightful questions to ask during the interview. This shows your interest in the role and the organisation. You might ask about their future campaigns or how they measure the success of their fundraising efforts.