At a Glance
- Tasks: Create inspiring fundraising campaigns and engage supporters to drive long-term support for mental health.
- Company: Join Mind, a leading charity fighting for mental health support and respect.
- Benefits: Flexible working arrangements, personal development plans, and a supportive team environment.
- Other info: Opportunity to grow in a wellbeing-focused environment with excellent career prospects.
- Why this job: Make a real difference in mental health while developing your skills in a dynamic team.
- Qualifications: Experience in campaign management, strong communication skills, and data analysis.
The predicted salary is between 35702 - 35702 £ per year.
About the team
Even though 1 in 4 people have mental health problems, most of us don't get the help we need. This has to change. We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before. Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve. The Individual Giving team is focused on recruiting supporters to give a one-off donation or a direct debit to Mind. The team creates insight-led and creative fundraising campaigns and stewardship activities that acquire, retain and deepen engagement with supporters building long-term relationships that help deliver income for Mind.
About the role
As an Individual Giving Officer, you will support the Senior Individual Giving Officer in generating and delivering inspiring and motivating marketing and stewardship communications - as well as leading on delegated campaigns and projects, to build engagement with supporters and drive long term support for Mind. You will deliver marketing campaigns from beginning to end - from writing briefs and working with agencies and internal teams on media, creative, data, print, production, and fulfilment, to collating results and using data and insight to optimise activity and deliver a brilliant supporter experience. You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans in a wellbeing focused environment. The Individual Giving team is a part of the wider Mass Engagement team, and you will play a pivotal role in helping the team to reach and exceed their target of raising over £23 million, so that Mind can fight for timely access to great quality care for all. This role requires a Disclosure and Barring Service (DBS) check.
About you
We'd like to hear from you if you have…
- Experience in planning, delivering and evaluating campaigns or activities, managing timelines, budgets, and multiple stakeholders to meet targets; with a track record of meeting and exceeding KPIs.
- Strong communication skills and the ability to engage with and steward our supporters across a range of marketing channels.
- Experience interpreting and analysing data to optimise marketing, fundraising or communication campaigns or stewardship strategies to improve performance and strengthen loyalty and trust.
- Excellent interpersonal skills and can build strong relationships internally and externally with suppliers, agencies, and stakeholders to collaborate and deliver a high-quality supporter experience.
- Experience in innovative thinking and creative approaches to enhance campaign performance and deepen supporter engagement.
- Experience administering PO & invoicing processes, accurately tracking expenditure to ensure activities are within budget and supporting financial reporting.
Mind is open to experience outside of the charity sector, transferable skills and learning in post, and we will welcome applications from candidates who may not meet the criteria exactly.
About applying
For more information about the role and its core responsibilities, download the full role profile below. If this sounds like the role for you, click "Apply Now". Please apply with a CV and covering letter or personal statement (no more than two A4 sides for each) which refers to the Person Specification. Mind are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. We are also open to flexible working arrangements so please don't be afraid to speak to us about this at the interview stage, so we can explore what's possible. Interviews are likely to take place week commencing 22nd June 2026 and will be in person at our office in Stratford, London.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Individual Giving Officer employer: Mind [National Association for Mental Health]
Mind is an exceptional employer dedicated to making a meaningful impact in mental health advocacy. With a focus on employee wellbeing, we foster a supportive and inclusive work culture that encourages personal development and innovative thinking. Our team of passionate fundraisers collaborates closely to achieve ambitious goals, offering opportunities for growth while ensuring a rewarding experience for all staff members in our vibrant Stratford, London office.
![Mind [National Association for Mental Health]](https://partners-cdn.studysmarter.de/media/uploads/sites/2/2026/06/3e562b8daa23a700/mind.com.png)
Contact Details:
Mind [National Association for Mental Health] Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Individual Giving Officer
✨Tip Number 1
Get to know the organisation inside out! Research Mind's mission, values, and recent campaigns. This will help you tailor your conversations during interviews and show that you're genuinely passionate about their work.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it’s a great way to get insider info!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the role of Individual Giving Officer. Use the STAR method (Situation, Task, Action, Result) to structure your answers and keep them engaging.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Individual Giving Officer
Some tips for your application 🫡
Get Your Info Sorted:Before you dive into the application, make sure all your details are up to date. This includes your CV and covering letter. We want to see your best self, so take a moment to polish everything!
Tailor Your Covering Letter:When writing your covering letter, make it personal! Refer to the Person Specification and highlight how your experience aligns with what we're looking for. Show us why you're the perfect fit for the Individual Giving Officer role.
Show Off Your Skills:Don’t hold back on showcasing your skills in campaign planning and data analysis. We love innovative thinkers, so share examples of how you've used creativity to engage supporters and drive results in your previous roles.
Apply Through Our Website:Remember, the best way to apply is through our website. It’s straightforward and ensures your application gets to us directly. Plus, we’re excited to hear from you, so don’t hesitate!
How to prepare for a job interview at Mind [National Association for Mental Health]
✨Know Your Campaigns
Before the interview, dive deep into Mind's recent campaigns and fundraising efforts. Understand their goals, target audience, and the impact they've made. This will not only show your genuine interest but also help you discuss how your experience aligns with their mission.
✨Showcase Your Data Skills
Be prepared to discuss specific examples of how you've used data to optimise campaigns in the past. Bring along metrics or results that highlight your ability to analyse and interpret data effectively, as this is crucial for the role.
✨Engagement is Key
Think of creative ways to engage supporters and deepen relationships. During the interview, share innovative ideas you've implemented or would like to implement. This demonstrates your proactive approach and understanding of the importance of supporter engagement.
✨Prepare Your Questions
Interviews are a two-way street! Prepare thoughtful questions about the Individual Giving team’s future projects, challenges they face, or how they measure success. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
