Mind in London is seeking a Supporter Care Manager to lead the Supporter Care team, acting as the first point of contact for supporter queries by phone and email and delivering an excellent supporter experience.
Hybrid role based in London with 2 days per week in the office; requires experience in strategic change, stakeholder influence, and safeguarding principles, ensuring compliant, empathetic interactions and continuous improvement.
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Strategic Supporter Care Lead in East Ham employer: Mind [National Association for Mental Health]
Mind is an exceptional employer dedicated to making a meaningful impact in mental health advocacy. With a strong focus on employee growth and innovation, the Digital Marketing team fosters a collaborative work culture that values creativity and new ideas. Located in vibrant cities like London and Cardiff, employees enjoy flexible working arrangements and the opportunity to contribute to a cause that truly matters, all while being part of a supportive and inclusive environment.
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Contact Details:
Mind [National Association for Mental Health] Recruitment Team
