Company: Mind in Tower Hamlets, Newham, and Redbridge
As a Housing Advisor, you will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.
What You'll Do:
- Provide housing advice to support people with mental health challenges to live independently in the community.
- Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
- Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
- Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.
- Demonstrable experience providing advice and information on welfare benefits and housing rights, with a strong understanding of relevant legislation, entitlements and policies.Experience supporting diverse communities, including people experiencing complex mental health challenges, and the ability to remain calm and manage expectations during crises.Understanding of advice work protocols, including confidentiality, GDPR, accurate record-keeping and case note recording.Strong communication, literacy, numeracy and IT skills, with the ability to manage competing priorities, meet deadlines and liaise effectively with partner agencies to make appropriate referrals.
£27,795.00 - Rest of England £30,906.00 - London
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Housing Advisor in London employer: Mind in Tower Hamlets, Newham, and Redbridge
Mind in Tower Hamlets, Newham, and Redbridge is an exceptional employer that prioritises the wellbeing and professional development of its staff. With a strong commitment to person-centred care, our supportive work culture fosters collaboration and growth, offering employees opportunities to make a meaningful impact in the community while enjoying a fulfilling career in mental health support.
Contact Details:
Mind in Tower Hamlets, Newham, and Redbridge Recruitment Team
