At a Glance
- Tasks: Lead and develop a team providing vital mental health therapies for anxiety and depression.
- Company: Join a values-driven organisation committed to equity and inclusion in mental health services.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in people's lives while promoting inclusive mental health practices.
- Qualifications: Experience in psychological therapies and strong communication skills are essential.
- Other info: Collaborative culture with opportunities for career growth and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced, values-driven Clinical Services Manager to provide clinical leadership, operational oversight, and strategic development for our Talking Therapies for Anxiety and Depression service. You will be responsible for ensuring the delivery of safe, effective, high-quality, and culturally responsive psychological therapies, while supporting and developing a multidisciplinary clinical team. This role combines clinical leadership, service management, workforce development, and quality assurance, with a strong emphasis on inclusive practice and community accountability.
Responsibilities
- Clinical & Professional Leadership: Provide senior clinical leadership across the service, ensuring safe and ethical practice in line with professional, legal, and organisational standards; maintain oversight of clinical risk, safeguarding, and governance arrangements; promote culturally responsive, anti-oppressive, and LGBTQ+ affirmative clinical practice.
- Service Management & Development: Lead day-to-day operational management of the Talking Therapies for Anxiety and Depression service; oversee access, waiting times, outcomes, and service performance; use data, feedback, and community insight to drive service improvement; contribute to service development, innovation, and funding or commissioning requirements.
- Workforce Leadership & Supervision: Line manage clinical staff, including therapists, supervisors, and trainees; ensure high-quality clinical supervision, reflective practice, and CPD opportunities; foster a supportive, psychologically safe, and inclusive team culture; provide training, supervision, guidance, and consultation to other professionals who directly contribute to the formulation and treatment of individual patients, including those in other teams within the organisation.
- Equity, Inclusion & Community Engagement: Embed anti-racist, culturally informed, and LGBTQ+ inclusive frameworks across the service; work collaboratively with community organisations and stakeholders; build trusting relationships with staff, service users, and external partners; demonstrate commitment to equity, diversity, and inclusion in mental health services; engage with service user feedback to inform service delivery; work in partnership with community organisations, voluntary sector, or grassroots groups; foster lived or professional experience to inform service design and delivery.
Qualifications & Experience
- Experience delivering or overseeing culturally responsive and LGBTQ+ affirmative psychological therapies.
- Knowledge of safeguarding, ethical practice, and clinical governance frameworks.
- Strong communication skills, including the ability to engage sensitively across cultural, racial, and LGBTQ+ identities.
- Experience of collaborative, multidisciplinary team working.
- Experience of engaging with service user feedback to inform service delivery.
- Experience working in partnership with community organisations, voluntary sector, or grassroots groups.
- Lived or professional experience working closely with ACH, Global Majority, and/or LGBTQ+ communities.
- Experience co-producing services or pathways with service users and communities.
- Commitment to reflective practice, supervision, and staff development.
- Strong commitment to equity, diversity, and inclusion in mental health services.
- Understanding of structural inequalities and their impact on mental health and access to care.
- Commitment to fair, transparent, and supportive people management practices.
Clinical Services Manager- MindCHWF Talking Therapies for Anxiety and Depression employer: Mind in the City, Hackney & Waltham Forest
Contact Detail:
Mind in the City, Hackney & Waltham Forest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Services Manager- MindCHWF Talking Therapies for Anxiety and Depression
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field, especially those who work with anxiety and depression services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills in interviews! Prepare examples of how you've led teams or improved services in previous roles. We want to hear about your experience with culturally responsive therapies and how you’ve engaged with diverse communities.
✨Tip Number 3
Be proactive! If you see a role that fits, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Stay updated on industry trends! Read up on the latest in mental health practices, especially around equity and inclusion. This knowledge will not only help you in interviews but also demonstrate your commitment to the field.
We think you need these skills to ace Clinical Services Manager- MindCHWF Talking Therapies for Anxiety and Depression
Some tips for your application 🫡
Show Your Values: Make sure to highlight your commitment to equity, diversity, and inclusion in your application. We want to see how your values align with ours, especially in relation to culturally responsive and LGBTQ+ affirmative practices.
Be Specific About Your Experience: When detailing your experience, focus on specific examples that demonstrate your clinical leadership and service management skills. We love seeing concrete achievements that showcase your ability to drive service improvement and manage a multidisciplinary team.
Engage with the Community: Share any experiences you have working with community organisations or engaging with service user feedback. This shows us that you understand the importance of community accountability and collaboration in mental health services.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. We appreciate when candidates take the time to connect their skills directly to what we’re looking for.
How to prepare for a job interview at Mind in the City, Hackney & Waltham Forest
✨Know Your Stuff
Make sure you’re well-versed in the principles of culturally responsive and LGBTQ+ affirmative psychological therapies. Brush up on safeguarding, ethical practice, and clinical governance frameworks. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to high-quality service delivery.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in clinical leadership and team management. Think about times when you’ve fostered a supportive team culture or led service improvements. Being able to articulate your approach to workforce development and supervision will set you apart.
✨Engage with Community Insights
Be ready to discuss how you’ve used data and community feedback to drive service improvements in previous roles. Highlight any partnerships you've built with community organisations or grassroots groups, as this shows your commitment to equity and inclusion in mental health services.
✨Reflect on Your Values
Since this role emphasises values-driven practice, take some time to reflect on your own values and how they align with the organisation’s mission. Be prepared to share your thoughts on equity, diversity, and inclusion in mental health, and how you’ve implemented these principles in your work.