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- Tasks: Join our reception team to welcome clients and keep the area organised.
- Company: Mind CHWF provides vital mental health services in London, supporting diverse communities.
- Benefits: Enjoy covered travel costs within London and gain valuable experience in a supportive environment.
- Why this job: Make a real difference in mental health while working with a passionate and inclusive team.
- Qualifications: No specific qualifications needed; just a willingness to help and engage with others.
- Other info: DBS clearance is required, which we will cover. Apply by 31st October 2025!
Expenses: Standard travel costs, within London, covered
Location: Office is located Tudor Road E9, London
We are looking for volunteers to become part of our reception team. Reception welcomes clients and visitors and ensures that the area is kept tidy and organised.
Please see the Role Profile attached for more information.
DBS clearance at Enhanced (without Barring) is required for this role, for which Mind CHWF will pay.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one’s needs should go unmet.
Brave: We walk with people, offering help by doing what works – proven or new
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
How to apply:
To be considered for this post, we need to receive the:
- Complete the volunteer application form; and
- Attach your CV if you prefer.
Once you have completed the application form, please click here . You can also upload a copy of your CV if you have one.
The closing date is by 31st October 2025, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
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Volunteer Receptionist employer: Mind in the City, Hackney and Waltham Forest
Contact Detail:
Mind in the City, Hackney and Waltham Forest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Receptionist
✨Tip Number 1
Familiarise yourself with Mind CHWF's values and mission. Understanding their commitment to mental health and community support will help you align your approach during any interviews or discussions.
✨Tip Number 2
Highlight any relevant experience you have in customer service or volunteer roles. Being a receptionist requires strong interpersonal skills, so be ready to share examples of how you've successfully interacted with clients or visitors in the past.
✨Tip Number 3
Prepare to discuss your understanding of mental health issues and the importance of creating a supportive environment. This shows your genuine interest in the role and the organisation's mission.
✨Tip Number 4
Network with current or former volunteers at Mind CHWF if possible. They can provide insights into the role and the organisation, which can be invaluable during your application process.
We think you need these skills to ace Volunteer Receptionist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Volunteer Receptionist position. Understand the responsibilities and the values of Mind in the City, Hackney and Waltham Forest to tailor your application accordingly.
Complete the Application Form: Fill out the volunteer application form carefully. Ensure that all sections are completed accurately and reflect your genuine interest in the role and the organisation's mission.
Craft Your CV: If you choose to attach a CV, make it relevant to the role. Highlight any previous experience in reception or customer service, as well as any skills that align with the values of compassion, equity, and bravery.
Submit Your Application Promptly: Don't wait until the closing date to submit your application. Apply as soon as possible to increase your chances, as the position may close early if a suitable candidate is found.
How to prepare for a job interview at Mind in the City, Hackney and Waltham Forest
✨Understand the Organisation's Values
Before your interview, take some time to familiarise yourself with Mind CHWF's values: Connected, Fair, and Brave. Be prepared to discuss how these values resonate with you and how you can embody them in your role as a Volunteer Receptionist.
✨Showcase Your Communication Skills
As a receptionist, strong communication skills are essential. During the interview, demonstrate your ability to engage with people warmly and effectively. Share examples of past experiences where you successfully communicated with clients or visitors.
✨Highlight Your Organisational Skills
The role requires keeping the reception area tidy and organised. Be ready to discuss your organisational skills and any relevant experience you have in maintaining a welcoming environment. Mention specific strategies you use to stay organised.
✨Express Your Commitment to Diversity and Inclusion
Mind CHWF is committed to diversity and anti-racism. In your interview, express your understanding of these issues and share any personal experiences or insights that demonstrate your commitment to creating an inclusive environment for all.
