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- Tasks: Support residents by managing housing services and ensuring compliance with regulations.
- Company: Join Newport Mind, a leading organisation dedicated to mental health support in Gwent.
- Benefits: Enjoy flexible working options and the chance to make a real difference in people's lives.
- Why this job: Be part of a supportive team that values your input and promotes positive change in the community.
- Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
- Other info: Interviews will be held on 1st July, so apply soon!
The predicted salary is between 28800 - 43200 £ per year.
To provide an efficient, effective and sensitive housing management service to the Licence/Occupational Contract Holders of Newport Mind - Mind in Gwent’s accommodation-based support services. This includes:
- Monitoring of rental income
- Managing lettings
- Addressing breaches of tenancy
- Associated administration tasks
To ensure compliance with the Renting Homes Wales Act 2022 in all instances and take immediate remedial action when this has not happened.
To work closely with the Housing and Tenancy Support (HaTs) service to maintain a high level of service, balancing letting priorities with support service delivery aims.
Interviews to be held 1st July.
Housing Support Officer employer: Mind in Gwent.
Contact Detail:
Mind in Gwent. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer
✨Tip Number 1
Familiarise yourself with the Renting Homes Wales Act 2022. Understanding the legal framework will not only help you in the role but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing support sector. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare for scenario-based questions that may arise during the interview. Think about how you would handle specific situations related to tenancy breaches or managing lettings effectively.
✨Tip Number 4
Research Newport Mind and their accommodation-based support services. Understanding their mission and values will help you align your answers with what they are looking for in a Housing Support Officer.
We think you need these skills to ace Housing Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Housing Support Officer. Highlight key skills and experiences that align with the requirements, such as knowledge of housing management and compliance with the Renting Homes Wales Act 2022.
Tailor Your CV: Customise your CV to reflect relevant experience in housing management or support services. Use specific examples that demonstrate your ability to manage lettings, monitor rental income, and handle tenancy breaches effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals in housing situations. Mention your understanding of the challenges faced by Licence/Occupational Contract Holders and how you can contribute to Newport Mind's mission.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in housing management roles.
How to prepare for a job interview at Mind in Gwent.
✨Understand the Legislation
Familiarise yourself with the Renting Homes Wales Act 2022. Being able to discuss its implications and how it affects housing management will show your commitment and knowledge in the field.
✨Demonstrate Empathy
As a Housing Support Officer, you'll be working closely with individuals who may be facing challenging situations. Prepare examples of how you've shown empathy and support in previous roles or experiences.
✨Showcase Your Organisational Skills
Highlight your ability to manage multiple tasks such as monitoring rental income and handling tenancy breaches. Be ready to discuss specific tools or methods you use to stay organised and efficient.
✨Prepare for Scenario Questions
Expect questions that present hypothetical situations related to housing management. Think through potential scenarios and how you would handle them, especially in terms of compliance and tenant support.
