Housing Support Officer

Housing Support Officer

Newport Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support residents with housing management and tenancy compliance.
  • Company: Join Newport Mind, a leading mental health charity in Gwent.
  • Benefits: Enjoy flexible working options and a supportive team environment.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: No specific qualifications required; just a passion for helping others.
  • Other info: Interviews are scheduled for 1st July, so apply soon!

The predicted salary is between 28800 - 43200 Β£ per year.

To provide an efficient, effective and sensitive housing management service to the Licence/Occupational Contract Holders of Newport Mind - Mind in Gwent’s accommodation-based support services. This includes:

  • Monitoring of rental income
  • Managing lettings
  • Addressing breaches of tenancy
  • Associated administration tasks

To ensure compliance with the Renting Homes Wales Act 2022 in all instances and take immediate remedial action when this has not happened.

To work closely with the Housing and Tenancy Support (HaTs) service to maintain a high level of service, balancing letting priorities with support service delivery aims.

Interviews to be held 1st July.

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Contact Detail:

Mind in Gwent. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Housing Support Officer

✨Tip Number 1

Familiarise yourself with the Renting Homes Wales Act 2022. Understanding the legal framework will not only help you in the role but also demonstrate your commitment and knowledge during interviews.

✨Tip Number 2

Network with professionals in the housing support sector. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.

✨Tip Number 3

Prepare for scenario-based questions that may arise during the interview. Think about how you would handle specific situations related to tenancy breaches or managing lettings, as this will showcase your problem-solving skills.

✨Tip Number 4

Research Newport Mind and their accommodation-based support services. Understanding their mission and values will allow you to tailor your responses and show that you're genuinely interested in contributing to their goals.

We think you need these skills to ace Housing Support Officer

Knowledge of Housing Law
Understanding of Renting Homes Wales Act 2022
Strong Communication Skills
Conflict Resolution Skills
Attention to Detail
Administrative Skills
Financial Management
Customer Service Skills
Problem-Solving Skills
Ability to Work Under Pressure
Team Collaboration
Time Management
Empathy and Sensitivity
Data Entry and Record Keeping

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities of a Housing Support Officer. Highlight key skills and experiences that align with the requirements, such as knowledge of housing management and compliance with the Renting Homes Wales Act 2022.

Tailor Your CV: Customise your CV to reflect relevant experience in housing management or support services. Use specific examples that demonstrate your ability to manage lettings, monitor rental income, and handle tenancy breaches effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals in housing situations. Mention your understanding of the challenges faced by Licence/Occupational Contract Holders and how you can contribute to Newport Mind's mission.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Mind in Gwent.

✨Understand the Legislation

Familiarise yourself with the Renting Homes Wales Act 2022. Be prepared to discuss how this legislation impacts housing management and your approach to compliance during the interview.

✨Showcase Your Experience

Prepare examples from your past roles that demonstrate your ability to manage lettings, monitor rental income, and handle breaches of tenancy. Specific scenarios will help illustrate your skills effectively.

✨Emphasise Collaboration Skills

Highlight your experience working with support services or similar teams. Discuss how you can balance letting priorities with the needs of support service delivery, showcasing your teamwork abilities.

✨Prepare Questions

Think of insightful questions to ask about the role and the organisation. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Housing Support Officer
Mind in Gwent.
Location: Newport
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