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- Tasks: Lead a passionate team to provide vital advocacy services for mental health clients.
- Company: Join Mind in Croydon, a leading mental health charity with a strong community focus.
- Benefits: Enjoy a competitive salary, pension contributions, and hybrid working options.
- Why this job: Make a real difference in people's lives while promoting mental health awareness.
- Qualifications: Experience in managing teams and strong knowledge of mental health legislation required.
- Other info: Be part of a dedicated team making impactful changes in the community.
The predicted salary is between 33700 - 40000 £ per year.
Based in Bethlem Royal Hospital, Beckenham BR3 3BX & surrounding areas. Hybrid working supported
Full-time | Permanent (subject to funding)
£37,728 per annum + pension contributions
Mind in Croydon is recruiting an experienced and passionate Advocacy Service Manager to lead our Mental Health Advocacy Service. This is a senior role combining strategic development, service delivery, and team leadership.
Mind in Croydon is dedicated to promoting good mental health and empowering individuals to lead fulfilling lives within their local community. Established in 1967, the organization provides education, services, campaigns, and fundraises to support mental health initiatives. Mind collaborates with relevant organizations, values diversity, focuses on quality, and actively involves service users and volunteers in its work. Over the years, Mind in Croydon has grown into a prominent provider of mental health services in the region.
Mind in Croydon is seeking to recruit a full time Advocacy Service Manager to join our small, dedicated team of Independent Mental Health Advocates (IMHA) working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.
In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.
Key responsibilities include:
- Managing and supervising a team of advocates
- Ensuring high-quality advocacy for clients under the Mental Health Act, Care Act & Mental Capacity Act
- Representing the service across multi-agency forums and clinical settings
- Leading on safeguarding, complaints, data reporting and quality assurance (QPM)
- Supporting service development, funding bids, and stakeholder relationships
- Delivering direct client advocacy when required
What we’re looking for:
- Strong legal knowledge of mental health, capacity, and care legislation
- At least 2 years’ experience managing staff or leading advocacy projects
- Skilled in complex casework, multi-agency working, and staff development
- Deep commitment to rights-based, inclusive, and person-centred advocacy
- Excellent communication, organisational, and IT skills
If you\’re a values-led leader ready to make a difference, we’d love to hear from you.
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Advocacy Service Manager employer: Mind in Croydon
Contact Detail:
Mind in Croydon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advocacy Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those connected to Mind in Croydon. Attend events or webinars where you can meet potential colleagues and learn more about the organisation's culture.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of mental health legislation. Be ready to discuss how your experience aligns with the role of Advocacy Service Manager and how you can contribute to the team’s mission.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past where you’ve successfully managed teams or projects. This will help demonstrate your capability to lead the advocacy team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dedicated team at Mind in Croydon.
We think you need these skills to ace Advocacy Service Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Advocacy Service Manager role. Highlight your experience in mental health advocacy and team leadership, showing us how you align with our values and mission.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills in legal knowledge and complex casework have made a difference in previous roles. We want to see real examples of your impact!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who is passionate about mental health advocacy, so share your story and what drives you to make a difference in this field.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly and shows us you’re serious about joining our team at Mind in Croydon.
How to prepare for a job interview at Mind in Croydon
✨Know Your Legislation
Make sure you brush up on your knowledge of mental health, capacity, and care legislation. Being able to discuss these topics confidently will show that you’re not just familiar with the laws but also passionate about advocating for clients' rights.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or led advocacy projects in the past. Highlighting your experience in staff development and multi-agency working will demonstrate that you have the skills needed to lead the Advocacy Service effectively.
✨Emphasise Your Commitment to Advocacy
Be ready to discuss your deep commitment to rights-based, inclusive, and person-centred advocacy. Share personal stories or experiences that illustrate your dedication to empowering individuals and making a difference in their lives.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This shows your genuine interest in the role and the organisation. You might want to ask about their approach to service development or how they involve service users in their work.