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- Tasks: Support individuals with mental health issues through outreach and physical health checks.
- Company: Join a compassionate organisation dedicated to improving mental health and wellbeing.
- Benefits: Generous annual leave, ongoing training, health cover, and an Employee Assistance Programme.
- Other info: Flexible working locations and opportunities for career growth.
- Why this job: Make a real difference in people's lives while building your skills and experience.
- Qualifications: Empathy, communication skills, and a passion for supporting others.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
About the Service
The Community Outreach Worker plays a vital role in delivering the Physical Health Checks programme for individuals with severe mental illness (SMI). This position focuses on engaging hard-to-reach individuals, facilitating health checks in healthcare settings, community settings, and supporting follow-up care to enhance physical health outcomes. The post holder will collaborate with health professionals and stakeholders to reduce health inequalities and promote recovery.
About the Role
The role ensures that individuals with severe mental illness receive timely and effective physical health checks, overcoming barriers to engagement and supporting continuity of care. The post holder will provide proactive outreach to improve health outcomes, promote engagement with primary care and support individuals to access and sustain appropriate health and community-based support. The post holder will manage their workload independently, maintain accurate documentation, and ensure high standards of service delivery. They will also contribute to monitoring and reporting to support the success and sustainability of the Physical Health Checks programme.
Key Responsibilities
- Support the delivery of the Physical Health Checks programme
- Target and engage individuals on GP mental health registers who are difficult to reach
- Deliver physical health checks in healthcare and community settings, supported accommodation, day centres, and through home visits
- Follow up on health check results and liaise with GPs and social prescribers for onward referrals
- Support clients to access follow-up appointments and ongoing physical health treatment
- Provide one-to-one support tailored to individual needs (in person, via telephone, or email)
- Signpost and assist access to relevant health and wellbeing services
- Facilitate effective liaison between families and professionals, including GPs
- Hold a caseload of clients with SMI, delivering support through home visits and community-based interventions
- Monitor and review the safety and wellbeing of clients on a regular basis
- Maintain accurate documentation including participant notes and data required for monitoring and reporting
- Actively promote the service through GP practice meetings, events, and outreach activities
- Build and maintain effective relationships with health care professionals and community partners to support referrals
- Collect feedback from participants to improve service quality
- Encourage and support clients to access volunteering opportunities that build skills, confidence, and community connection
- Embed a person centred and solution focused approach in all aspects of the role
- To remain a source of independent support for all clients
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is 27th May 2026. Interviews will be held at our Watford Wellbeing Centre on 5th June 2026. Please note: Due to high numbers of expected applicants, we may close this advert early. N.B. Please quote reference number 341 when completing your application for this role.
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Community Outreach Worker - Physical Health in Watford employer: Mind Hertfordshire Network
Contact Detail:
Mind Hertfordshire Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Outreach Worker - Physical Health in Watford
✨Tip Number 1
Get to know the organisation! Research their values and mission, especially around mental health support. This will help you tailor your approach during interviews and show that you're genuinely interested in their work.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to mental health. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle specific scenarios related to outreach and support. Practising your responses can help you feel more confident and articulate during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Community Outreach Worker - Physical Health in Watford
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role.
Tailor Your Application: Make sure to customise your application for this specific role. Highlight your relevant skills and experiences that align with our values of Hope, Courage, Togetherness, and Responsiveness.
Show Your Passion: Express your enthusiasm for supporting individuals with mental health issues. Share why this role matters to you and how you can contribute to improving their wellbeing.
Follow the Instructions: Don’t forget to quote the reference number 341 in your application! It’s a small detail but helps us keep track of your application easily. And remember, apply through our website for the best chance!
How to prepare for a job interview at Mind Hertfordshire Network
✨Know the Values
Familiarise yourself with the core values of Hope, Courage, Togetherness, and Responsiveness. Think about how you can demonstrate these values through your past experiences and be ready to share specific examples during the interview.
✨Understand the Role
Dive deep into the responsibilities of a Community Outreach Worker. Be prepared to discuss how you would engage hard-to-reach individuals and facilitate health checks. Show that you understand the importance of collaboration with health professionals and how it impacts client outcomes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle distressing situations. Practice responses that highlight your calmness and non-judgemental approach, as well as your problem-solving skills in supporting clients with severe mental illness.
✨Show Your Passion
Let your passion for helping others shine through. Share personal stories or motivations that led you to this field. This will help the interviewers see your commitment to improving health outcomes and building resilience in individuals.