At a Glance
- Tasks: Support individuals with mental health issues and housing challenges in a compassionate, non-judgemental way.
- Company: Join Hertfordshire Mind Network, a leader in mental health support and community outreach.
- Benefits: Enjoy 25 days annual leave, health cover, and ongoing training opportunities.
- Other info: Flexible working across Hertfordshire with excellent career growth potential.
- Why this job: Make a real difference in people's lives while building your skills in a supportive environment.
- Qualifications: Experience in mental health support and a valid driving license are essential.
The predicted salary is between 26000 - 26500 £ per year.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
About the Service
Community Outreach Workers support people with complex needs who have Housing issues as a primary need. This includes people who may have drug and alcohol difficulties, particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- Provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health.
- Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- Remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- Raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 3rd July 2026 at 5pm. Applications will be reviewed and interviews conducted on a rolling basis. Early submissions are encouraged. Interviews will be held on a rolling basis at our Watford Wellbeing Centre.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
Community Outreach Worker (CSS Housing) in Watford employer: Mind Hertfordshire Network
Hertfordshire Mind Network is an exceptional employer dedicated to supporting individuals with mental health challenges, offering a compassionate and inclusive work environment. Employees benefit from generous annual leave, ongoing training, and health cover, alongside a strong commitment to personal and professional growth. With a focus on values such as Hope, Courage, Togetherness, and Responsiveness, this role provides a meaningful opportunity to make a real difference in the community while working in the vibrant setting of West Hertfordshire.
Contact Details:
Mind Hertfordshire Network Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Outreach Worker (CSS Housing) in Watford
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can align with them, especially around Hope, Courage, Togetherness, and Responsiveness.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experiences relate to supporting people with mental health issues and complex needs. We want to hear your stories that show your calm and non-judgemental approach!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Ask about their approach to client support or how they handle challenging situations. This shows your genuine interest in the role and helps us see how you think.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Community Outreach Worker (CSS Housing) in Watford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting people with mental health issues shine through. We want to see how you embody our values of Hope, Courage, Togetherness, and Responsiveness in your own words.
Be Specific:Use specific examples from your past experiences that demonstrate your ability to work with individuals in distress. This helps us understand how you can apply your skills in real-life situations, especially when dealing with complex needs.
Tailor Your Application:Make sure to tailor your application to the Community Outreach Worker role. Highlight relevant skills and experiences that align with the job description, so we can see why you’re a perfect fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Mind Hertfordshire Network
✨Know Your Values
Before the interview, take some time to reflect on the values of Hope, Courage, Togetherness, and Responsiveness. Think about how these values resonate with your own experiences and how you can demonstrate them in your answers.
✨Showcase Your Empathy
As a Community Outreach Worker, empathy is key. Prepare examples from your past where you've supported someone in distress or helped them navigate a tough situation. This will show that you can connect with clients on a personal level.
✨Understand the Role
Familiarise yourself with the specific challenges faced by clients with complex needs, including drug and alcohol difficulties. Being able to discuss these issues knowledgeably will impress the interviewers and show your commitment to the role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, ongoing training opportunities, or how they measure success in this role. It shows you're genuinely interested and engaged.
