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For Companies At a Glance
- Tasks: Support individuals in mental health crises with compassion and respect.
- Company: Join Hertfordshire Mind Network, a leader in mental health support.
- Benefits: Generous annual leave, ongoing training, and health cover after 6 months.
- Why this job: Make a real difference in people's lives during their toughest moments.
- Qualifications: Calm, non-judgemental attitude and a driving licence for travel.
- Other info: Inclusive workplace valuing lived experience and diverse backgrounds.
The predicted salary is between 20000 - 29000 £ per year.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
We have a vacancy for a Mental Health A&E Link Worker to join our team.
About the Project
Our A and E Link Workers help adults access alternative mental health crisis support, including our Nightlight Crisis Service. We focus on providing a calmer, quieter environment away from the hospital when it’s needed.
Service Objectives
- Improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- Increase timely access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by HMN and other third sector and statutory providers.
- Contribute to an improvement in individual mental wellbeing.
- Remain a source of independent support for all clients.
- Provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services, emergency services and A&E departments.
About the Role:
The Mental Health A&E Link worker will work closely with individuals in a mental health crisis currently in A&E, by using a person-centred approach to ensure that everyone is supported with dignity and respect. They will encourage and facilitate positive steps towards management of crisis and recovery; through providing emotional support, signposting and completing onward referrals into mental health support. They will work closely with A&E clinical staff, integrated discharge teams, Bounce Back, and mental health liaison teams, to proactively identify referrals into the crisis alternatives service to facilitate timely discharges from A&E.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
A driving Licence with access to a car for the purpose of business use; or alternative means to travel reliably between places, outside of 9am - 5pm is essential for this role.
Closing date for applications is Friday 13th February 2026. Interviews will be held from the week commencing 23rd February 2026.
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
A&E Link Worker – Mental Health in Watford employer: Mind Hertfordshire Network
Contact Detail:
Mind Hertfordshire Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land A&E Link Worker – Mental Health in Watford
✨Tip Number 1
Get to know the organisation! Research Hertfordshire Mind Network and understand their values of Hope, Courage, Togetherness, and Responsiveness. This will help you align your answers during interviews and show that you're genuinely interested in supporting people with mental health issues.
✨Tip Number 2
Practice your responses to common interview questions related to mental health support. Think about scenarios where you've demonstrated calmness and non-judgemental attitudes. We want to hear how you can embody these qualities in real-life situations!
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what the team is like and what they value in a candidate. Plus, it shows initiative and a genuine interest in the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in mental health support.
We think you need these skills to ace A&E Link Worker – Mental Health in Watford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting people with mental health issues shine through. We want to see how you embody our values of Hope, Courage, Togetherness, and Responsiveness in your own words.
Be Person-Centred: Remember, this role is all about the individuals you'll be helping. Use your application to demonstrate your understanding of a person-centred approach and how you can support someone in crisis with dignity and respect.
Highlight Relevant Experience: Make sure to include any relevant experience you have in mental health or crisis support. We’re looking for examples that show how you've effectively worked with people in distress and helped them manage their wellbeing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Mind Hertfordshire Network
✨Know Your Values
Before the interview, take some time to reflect on the values of Hope, Courage, Togetherness, and Responsiveness. Think about how these values resonate with your own experiences and how you can demonstrate them in your answers.
✨Showcase Your Empathy
As a Mental Health A&E Link Worker, empathy is key. Prepare examples from your past where you've supported someone in distress or crisis. Highlight your calm and non-judgemental approach to show that you can handle challenging situations effectively.
✨Familiarise Yourself with Crisis Services
Research the Nightlight Crisis Service and other mental health support options available in Hertfordshire. Being knowledgeable about these services will not only impress the interviewers but also show your commitment to helping others find the right support.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the impact of the A&E Link Worker on patients. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
