Peer Support Worker (Social Support) in Stevenage
Peer Support Worker (Social Support)

Peer Support Worker (Social Support) in Stevenage

Stevenage Full-Time 25233 £ / year No home office possible
Mind Hertfordshire Network

At a Glance

  • Tasks: Support individuals with mental health issues through one-to-one and group sessions.
  • Company: Join a compassionate team at Hertfordshire Mind Network, dedicated to mental wellbeing.
  • Benefits: Enjoy 25 days annual leave, health cover, and ongoing training opportunities.
  • Other info: Flexible working locations across St Albans, Hatfield, and Stevenage.
  • Why this job: Make a real difference in people's lives while promoting hope and resilience.
  • Qualifications: Experience in mental health services and a passion for helping others.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

We are pleased to be able to offer an opportunity for two Peer Support Workers to join our thriving team.

About the Services

The Social Support service delivers flexible and person-centred support across our Wellbeing Centres in St Albans, Hatfield, and Stevenage. The service is designed to respond to the individual needs of clients, supporting people to improve their wellbeing, build confidence, reduce feelings of isolation, and access community services and resources.

About the Role

The role involves managing a one-to-one client caseload while contributing to the delivery of Social Support Groups. Through personalised support, the post holder will offer emotional support and empower individuals to focus on what matters most to them, working towards meaningful and achievable changes in their lives. The Social Support service provides tailored, personalised support based on each individual needs. This includes using a range of tools and techniques to help people improve areas of their life they may be struggling with. Grounded in the values of Hope, Courage, Togetherness and Responsiveness, the service aims to empower individuals on their journey towards improved wellbeing.

As a Peer Support Worker you will:
  • Offer 1-1 support in St Albans, Hatfield and Stevenage, and within other HMN Wellbeing Centres across the County depending on client need and waiting lists
  • Deliver Social Support Groups within our Wellbeing Centres
  • Work with clients to identify their individual needs and support them through a personalised, person-centred approach
  • Support clients in a variety of settings, including within the community, their home, and our Wellbeing Centres
  • Play an integral role in embedding HMN’s values through our 1-1 and group support
  • Play a key part in the development and delivery of our groups
  • Ensure the consistent delivery of a high quality, responsive service that promotes wellbeing and positive outcomes for clients

The successful candidate will have significant proven knowledge of models and services to meet the needs of adults with mental health needs and of delivering mental health services within a health and social care setting as well as an understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing.

We offer:
  • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
  • An additional day of leave each year for your birthday following completion of probation period.
  • Ongoing training relevant to your role.
  • An Employee Assistance Programme.
  • Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is 4th June 2026. Interviews will be held at our Watford Wellbeing Centre on 11th June 2026. Please note: Due to high numbers of expected applicants, we may close this advert early.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

Peer Support Worker (Social Support) in Stevenage employer: Mind Hertfordshire Network

Hertfordshire Mind Network is an exceptional employer dedicated to supporting individuals with mental health challenges. With a strong emphasis on values such as Hope, Courage, Togetherness, and Responsiveness, we foster a collaborative and inclusive work culture that prioritises employee wellbeing and professional growth. Our comprehensive benefits package, including generous annual leave, ongoing training, and health cover, ensures that our Peer Support Workers are well-equipped to make a meaningful impact in the lives of those they support across St Albans, Hatfield, and Stevenage.
Mind Hertfordshire Network

Contact Detail:

Mind Hertfordshire Network Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Peer Support Worker (Social Support) in Stevenage

✨Tip Number 1

Get to know the organisation! Research Hertfordshire Mind Network and understand their values of Hope, Courage, Togetherness, and Responsiveness. This will help you connect your personal experiences and skills to what they’re looking for in a Peer Support Worker.

✨Tip Number 2

Practice your interview skills with a friend or family member. Focus on how you can demonstrate your calm and non-judgemental approach when supporting individuals in distress. The more comfortable you are, the better you'll shine during the actual interview!

✨Tip Number 3

Be ready to share your own experiences and how they relate to the role. If you’ve faced challenges yourself, talk about how they’ve shaped your understanding of mental health and your desire to help others. Authenticity goes a long way!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining our team at Hertfordshire Mind Network.

We think you need these skills to ace Peer Support Worker (Social Support) in Stevenage

Empathy
Active Listening
Non-judgemental Attitude
Person-centred Approach
Emotional Support
Crisis Management
Community Engagement
Knowledge of Mental Health Issues
Resilience Building
Group Facilitation
Adaptability
Communication Skills
Understanding of Social Issues
Ability to Drive

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to our values of Hope, Courage, Togetherness, and Responsiveness.

Tailor Your Application: Make sure to customise your application for the Peer Support Worker role. Highlight your relevant experience in mental health support and how you can contribute to our Social Support service. Show us why you’re the perfect fit!

Show Your Passion: We love candidates who are genuinely passionate about helping others. In your application, express your commitment to supporting individuals with mental health issues and how you plan to empower them on their journey to wellbeing.

Follow the Instructions: Don’t forget to quote the reference number 355 in your application! It’s a small detail, but it helps us keep track of your application. And remember, apply through our website for the best chance of success!

How to prepare for a job interview at Mind Hertfordshire Network

✨Understand the Role

Before your interview, take some time to really understand what being a Peer Support Worker involves. Familiarise yourself with the values of Hope, Courage, Togetherness, and Responsiveness, as these are key to the role. Think about how you can embody these values in your responses.

✨Share Personal Experiences

If you have any personal experiences related to mental health, whether your own or through supporting others, be ready to share them. This can demonstrate your empathy and understanding, which are crucial for this position. Just remember to keep it relevant and focused on how it shaped your approach to support.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess how you would handle specific situations with clients. Think about past experiences where you've had to remain calm and non-judgemental. Practising your responses can help you articulate your thought process clearly during the interview.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You might want to ask about the types of support groups they run or how they measure the success of their services. It’s a great way to show you’re engaged and eager to contribute.

Peer Support Worker (Social Support) in Stevenage
Mind Hertfordshire Network
Location: Stevenage

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