At a Glance
- Tasks: Support individuals in mental health crises and help them access vital resources.
- Company: Join Hertfordshire Mind Network, a compassionate organisation dedicated to mental wellbeing.
- Benefits: Enjoy 25 days annual leave, health cover, and ongoing training opportunities.
- Other info: Be part of a supportive team that values lived experience and inclusivity.
- Why this job: Make a real difference in people's lives during their toughest moments.
- Qualifications: Empathy, strong communication skills, and a driving licence are essential.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
- Worker
- Reference
Number: 371 Salary: £26,000 - £27,000 per annum Reports to: Crisis Services Manager Contract length: Permanent Working pattern: 37.5 hours per week over a 7-day rota ( 7.5 hour shifts between 3pm – 11pm) Woking bases: Lister Hospital We have a vacancy for a Mental Health A&E Link Worker to join our team.
About the Project Our A and E Link Workers help adults access alternative mental health crisis support, including our Nightlight Crisis Service.
We focus on providing a calmer, quieter environment away from the hospital when it’s needed.
Service Objectives The objectives of Hertfordshire Mind Network’s (HMN) A&E Liaison Service are to:
- Improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- Increase timely access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by HMN and other third sector and statutory providers.
- Contribute to an improvement in individual mental wellbeing.
- Remain a source of independent support for all clients.
- Provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services, emergency services and A&E departments.
- About the
Role: The Mental Health A&E Link worker will work closely with individuals in a mental health crisis currently in A&E, by using a person-centred approach to ensure that everyone is supported with dignity and respect.
They will encourage and facilitate positive steps towards management of crisis and recovery; through providing emotional support, signposting and completing onward referrals into mental health support.
They will work closely with A&E clinical staff, integrated discharge teams, CGL, Bounce Back, and mental health liaison teams, to proactively identify referrals into the crisis alternatives service to facilitate timely discharges from A&E.
We offer
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
A driving Licence with access to a car for the purpose of business use; or alternative means to travel reliably between places for working hours of 3-11pm, including on public holidays is essential for this role.
Closing date for receipt of applications is Thursday 30th July at 5pm.
Interviews to be held on Thursday 6th August at our Letchworth Wellbeing Centre N.
Please quote reference number 371 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button.
You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters.
We actively recruit staff who have a lived experience of mental ill health.
Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please
Contact Details:
Mind Hertfordshire Network Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land A&E Link Worker – Mental Health in Stevenage
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
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We think you need these skills to ace A&E Link Worker – Mental Health in Stevenage
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Mind Hertfordshire Network:Take some time to research Mind Hertfordshire Network and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Mind Hertfordshire Network
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
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Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
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