At a Glance
- Tasks: Support individuals with mental health issues during crises and provide holistic support.
- Company: Join a compassionate team dedicated to improving mental wellbeing in the community.
- Benefits: Enjoy 25 days annual leave, health cover, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while building resilience and wellbeing.
- Qualifications: Experience in mental health support and a valid driving licence are essential.
- Other info: Be part of a supportive environment that values lived experiences and promotes positive change.
The predicted salary is between 22000 - 24000 £ per year.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
About the Service
The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.
The objectives of the Complex Needs Housing Service are to:
- Improve the mental wellbeing of people experiencing mental ill health.
- Increase early access to help for people experiencing mental ill health by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- Contribute to an improvement in individual mental wellbeing.
- Remain a source of independent support for all clients.
- Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- Provide an assertive outreach approach for clients who are in crisis and/or those that may have complex or multiple needs.
- Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
About the Role
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.
- Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- Remain a source of independent support for all clients.
- Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings.
No agencies please.
Community Outreach Worker (Complex Needs Housing Service) in Hemel Hempstead employer: Mind Hertfordshire Network
Contact Detail:
Mind Hertfordshire Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Outreach Worker (Complex Needs Housing Service) in Hemel Hempstead
✨Tip Number 1
Get to know the organisation! Research Hertfordshire Mind Network and understand their values of Hope, Courage, Togetherness, and Responsiveness. This will help you connect your experiences with their mission during interviews.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to mental health and crisis support. We want you to feel confident and ready to showcase your skills in a calm and non-judgemental way.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the role and the team dynamics, which can be super helpful when you're preparing for your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference.
We think you need these skills to ace Community Outreach Worker (Complex Needs Housing Service) in Hemel Hempstead
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role.
Show Your Passion: Make sure to express your enthusiasm for supporting people with mental health issues. Highlight any relevant experiences or skills that demonstrate your commitment to helping others in crisis.
Tailor Your Application: Read the job description carefully and align your application with our values of Hope, Courage, Togetherness, and Responsiveness. Show us how you embody these values in your work and life.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Mind Hertfordshire Network
✨Understand the Role
Before your interview, take some time to really understand what a Community Outreach Worker does, especially in the context of supporting individuals with complex needs. Familiarise yourself with the key responsibilities and objectives outlined in the job description, so you can speak confidently about how your skills align with their mission.
✨Embody the Values
This role is all about Hope, Courage, Togetherness, and Responsiveness. Think of specific examples from your past experiences where you've demonstrated these values, particularly in challenging situations. Be ready to share these stories during your interview to show that you truly embody what they stand for.
✨Show Your Empathy
As a Community Outreach Worker, you'll be working with people in distress. Prepare to discuss how you approach sensitive situations with empathy and non-judgement. Consider role-playing scenarios with a friend or family member to practice your responses and ensure you convey a calm and supportive demeanour.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the organisation. You might ask about their approach to multi-disciplinary teamwork or how they measure success in improving clients' mental wellbeing. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.