CYP Counselling Administrator

We are recruiting a Counselling Administrator to join the Children and Young People’s (CYP) Community Counselling service. Do you want to support children and young people (CYP) with mental health concerns? Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health? If the answer to all of these is yes, we want to hear from you. Job title: CYP Counselling Administrator Reference Number: 256 Salary scale: £23,810.00 per annum Reports to: Service Manager (Children and Young People Services) Contract: Permanent Based: One of our 7 countywide wellbeing centres, to be agreed. Work Pattern: 37.5 hours per week (Monday-Friday – 10am-6pm) About the Project The Children and Young People’s (CYP) Community Counselling service is a new Herts Mind Network service, whose aim is to provide accessible, timely and high quality countywide counselling to local children and young people. Our CYP Community Counselling Service will deliver a blend of face-to-face, online, 1:1 and group counselling to enable young people to obtain impactful therapeutic support for the mental health difficulties they are facing, in a way that suits them. The objectives of the CYP Community Counselling Service are: * To support the emotional wellbeing of children and young people experiencing mental health issues in Hertfordshire. * To provide high quality counselling, both face-to-face and online that is tailored to the child or young person and incorporates all facets of their life. * To promote early intervention and prevention through an accessible and flexible counselling service that champions the strengths and self-resilience of children and young people. * To work actively, inclusively and collaboratively with local children, young people and their families. * To be a key partner of the Hertfordshire CYP MHS system, offering and increasing access to community-based help regarding mental health and emotional wellbeing. About the Role This CYP Counselling Administrator post is integral to the efficient, smooth and successful running of the service. The postholder will provide wide-ranging administrative support to the service, being responsible for providing responsive, empathic communication to all enquiries and leading on the efficient scheduling of all counselling assessments. The postholder will be an active member of the team, liaising across clinical staff, clients and external stakeholders, using their initiative. They will also contribute to the development of the service, being accurate and thorough in their approach and responsible for diligent data input and retrieval to ensure the robust monitoring of the service’s impact. We offer: * Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays) * An additional day of leave each year for your birthday following completion of probation period. * Ongoing training relevant to your role. * An Employee Assistance Programme. * Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Closing date for receipt of applications is: Monday 17th February at midnight Interviews will take place on: Tuesday 25th February Please note: We may close this advert early if we have sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive. No agencies please