At a Glance
- Tasks: Support individuals with mental health issues during crises and provide holistic support.
- Company: Join Hertfordshire Mind Network, a compassionate team dedicated to mental wellbeing.
- Benefits: Enjoy 25 days annual leave, ongoing training, and health cover after 6 months.
- Other info: Be part of an inclusive team that values lived experiences and diverse perspectives.
- Why this job: Make a real difference in people's lives while building your skills in a supportive environment.
- Qualifications: Experience in mental health support and a valid driving license are essential.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
About the Service
The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The service has been running since 2022 with a dual-district model, however, is now expanding to offer a single district outreach service.
The objectives of the Complex Needs Housing Service are to:
- Improve the mental wellbeing of people experiencing mental ill health.
- Increase early access to help for people experiencing mental ill health by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- Contribute to an improvement in individual mental wellbeing.
- Remain a source of independent support for all clients.
- Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- Provide an assertive outreach approach for clients who are in crisis and/or those that may have complex or multiple needs.
- Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
About the Role
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.
- Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- Remain a source of independent support for all clients.
- Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Wednesday 17th June at 5pm. Interviews to be held on Thursday 25th June and Monday 29th June at our Watford Wellbeing Centre.
N.B. Please quote reference number 358 when completing your application for this role.
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Community Outreach Worker (Complex Needs Housing Service) in Borehamwood employer: Mind Hertfordshire Network
Hertfordshire Mind Network is an exceptional employer dedicated to supporting individuals with mental health challenges, offering a compassionate work culture that embodies values of Hope, Courage, Togetherness, and Responsiveness. Employees benefit from generous annual leave, ongoing training, and health cover, while working in a collaborative multi-disciplinary team environment that fosters personal and professional growth. With a focus on meaningful outreach and community support, this role provides a unique opportunity to make a real difference in the lives of those in need within the local area.
StudySmarter Expert Advice🤫
We think this is how you could land Community Outreach Worker (Complex Needs Housing Service) in Borehamwood
✨Tip Number 1
Get to know the organisation! Research Hertfordshire Mind Network and understand their values of Hope, Courage, Togetherness, and Responsiveness. This will help you connect your personal experiences and skills to their mission during interviews.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to mental health support. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your relevant experience.
✨Tip Number 3
Showcase your soft skills! As a Community Outreach Worker, being calm and non-judgemental is key. Think of examples from your past where you've demonstrated these qualities and be ready to share them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference.
We think you need these skills to ace Community Outreach Worker (Complex Needs Housing Service) in Borehamwood
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting people with mental health issues shine through. We want to see how you embody our values of Hope, Courage, Togetherness, and Responsiveness in your own words.
Be Specific:Use specific examples from your past experiences that demonstrate your ability to work with individuals in distress. This helps us understand how you can contribute to our mission and support clients effectively.
Tailor Your Application:Make sure to tailor your application to the Community Outreach Worker role. Highlight relevant skills and experiences that align with the job description, so we can see why you're a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mind Hertfordshire Network
✨Understand the Role
Before your interview, take some time to really understand what a Community Outreach Worker does, especially in the context of supporting individuals with complex needs. Familiarise yourself with the objectives of the Complex Needs Housing Service and think about how your skills align with their mission.
✨Embody the Values
The values of Hope, Courage, Togetherness, and Responsiveness are key to this role. Prepare examples from your past experiences that demonstrate how you’ve embodied these values, particularly in challenging situations. This will show your potential employer that you’re not just a fit for the role, but also for the team culture.
✨Showcase Your Communication Skills
As a Community Outreach Worker, effective communication is crucial. During the interview, practice active listening and articulate your thoughts clearly. You might even want to prepare a few scenarios where you successfully communicated with someone in distress, highlighting your calm and non-judgemental approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your genuine interest in the role and the organisation. Consider asking about the training opportunities available or how the team collaborates with other services. It’s a great way to demonstrate your enthusiasm for the position.
