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For Companies At a Glance
- Tasks: Support individuals in mental health crises and help them access vital resources.
- Company: Join Hertfordshire Mind Network, a compassionate team dedicated to mental wellbeing.
- Benefits: Enjoy 25 days annual leave, ongoing training, and health cover after 6 months.
- Why this job: Make a real difference in people's lives during their toughest moments.
- Qualifications: Empathy, calmness, and a driving licence for travel are essential.
- Other info: Inclusive workplace welcoming diverse experiences and perspectives.
The predicted salary is between 24336 - 30420 £ per year.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
We have a vacancy for a Mental Health A&E Link Worker to join our team.
About the Project
Our A and E Link Workers help adults access alternative mental health crisis support, including our Nightlight Crisis Service. We focus on providing a calmer, quieter environment away from the hospital when it’s needed.
Service Objectives
- Improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- Increase timely access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by HMN and other third sector and statutory providers.
- Contribute to an improvement in individual mental wellbeing.
- Remain a source of independent support for all clients.
- Provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services, emergency services and A&E departments.
About the Role:
The Mental Health A&E Link worker will work closely with individuals in a mental health crisis currently in A&E, by using a person-centred approach to ensure that everyone is supported with dignity and respect.
They will encourage and facilitate positive steps towards management of crisis and recovery; through providing emotional support, signposting and completing onward referrals into mental health support. They will work closely with A&E clinical staff, integrated discharge teams, Bounce Back, and mental health liaison teams, to proactively identify referrals into the crisis alternatives service to facilitate timely discharges from A&E.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
A driving Licence with access to a car for the purpose of business use; or alternative means to travel reliably between places, outside of 9am - 5pm is essential for this role.
Closing date for applications is Friday 13th February 2026. Interviews will be held from the week commencing 23rd February 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
A&E Link Worker - Mental Health employer: Mind Hertfordshire Network
Contact Detail:
Mind Hertfordshire Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land A&E Link Worker - Mental Health
✨Tip Number 1
Get to know the organisation! Research Hertfordshire Mind Network and their values. When you understand what they stand for, you can tailor your approach during interviews to show how you embody those values of Hope, Courage, Togetherness, and Responsiveness.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experiences relate to the role of a Mental Health A&E Link Worker. Use real-life examples that demonstrate your calmness and non-judgemental attitude when dealing with distressing situations.
✨Tip Number 3
Network with current employees or others in the mental health field. They can provide insights into the role and the organisation's culture. Plus, it’s a great way to get your name out there and show your genuine interest in the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a difference in people’s lives.
We think you need these skills to ace A&E Link Worker - Mental Health
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to supporting people in mental health crises.
Tailor Your Application: Make sure to customise your application for the A&E Link Worker role. Highlight your relevant skills and experiences that align with our values of Hope, Courage, Togetherness, and Responsiveness. Show us why you’re the perfect fit!
Show Your Passion: We love candidates who are genuinely passionate about mental health support. Use your application to express why this role matters to you and how you can contribute to improving the wellbeing of others in crisis.
Follow the Instructions: Don’t forget to quote the reference number 327 in your application! It’s a small detail but helps us keep track of your application. And remember, apply through our website for the best chance of success!
How to prepare for a job interview at Mind Hertfordshire Network
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Mental Health A&E Link Worker. Familiarise yourself with the objectives of the service and think about how your skills align with their mission to improve mental wellbeing.
✨Showcase Your Values
During the interview, embody the values of Hope, Courage, Togetherness, and Responsiveness. Share personal experiences or examples that demonstrate how you've applied these values in past situations, especially in crisis scenarios.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle distressing situations. Practice responses that highlight your calmness and non-judgemental approach, as well as your problem-solving skills in a crisis context.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the team dynamics, training opportunities, and how they measure success in supporting individuals in crisis. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
