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- Tasks: Drive customer engagement and adoption of an advanced AI data platform through training and support.
- Company: Join a leading tech recruiter connecting talent with innovative companies in AI and data analytics.
- Benefits: Enjoy flexible working, stock options, private healthcare, and strong career progression opportunities.
- Why this job: Be part of a fast-paced, inclusive culture that values continuous learning and impactful work.
- Qualifications: STEM degree and 5+ years in a technical, customer-facing role with strong SQL and Python skills.
- Other info: This role is based in London; candidates must be eligible to work in the UK.
The predicted salary is between 48000 - 84000 £ per year.
A world-leading, advanced data and analytics AI platform is searching for a Technical Adoption Consultant as part of the EMEA Advanced Customer Enablement (ACE) program to join their growing team in London. In this role, you’ll collaborate closely with customer teams to drive the adoption and successful implementation of the platform, from conception through delivery. You will be responsible for facilitating engagement through webinars, workshops, and training, while also mentoring customers to foster self-sufficiency.
Technical expertise will be essential in guiding customers through system and data architecture, integrating with cloud data warehouses such as Snowflake and Databricks; supporting the integration of external data sources, developing data models and ETL processes; to driving value through dashboards or business applications. Integrating AI tools and LLMs to unlock valuable insights, optimise performance, and automate business processes will also be a part of this role.
Responsibilities- Customer Engagement and Enablement: Act as a trusted advisor for named customer accounts, ensuring they fully leverage the company’s AI and Data capabilities. Collaborate with customer teams to enhance their implementation administration. Conduct webinars, training sessions, and Art of the Possible workshops to showcase platform potential. Consult, train and mentor customers on best practices and skills to drive greater self-sufficiency.
- Drive Platform Adoption: Help customers uncover new use cases and drive adoption across their teams. Translate key business requirements into effective solutions that drive customer value. Guide customers on system and data architecture, including best practice integrations with CDW’s such as Snowflake and Databricks. Oversee the full project lifecycle, from conception to delivery and sign-off, ensuring seamless collaboration with technical consultants, architects and customers.
- Technical Support and Problem Solving: Assist customers in resolving technical challenges, working with SQL, APIs, and Python and support related to data ingestion, transformation, and visualisation. Develop and optimise data models, ETL processes, Workflows and dashboards within the platform. Provide best practices for analytics pipelines, integration strategies, performance optimisation and data governance and AI readiness. Leverage AI capabilities within the platform and integrate external AI tools and LLMs to enhance data insights, automation, and predictive analytics. Advanced pro code app development and customisation (beneficial) using JavaScript, HTML, and CSS for enhanced user experiences to extend dashboard functionality.
- A STEM degree (or equivalent) from a top-tier university.
- 5+ years’ experience in a technical, data-focused, and customer-facing consulting role.
- Proficiency with business intelligence platforms (e.g. Tableau, Looker, Power BI).
- Strong skills in SQL and Python for data modelling, integrations, and process automation.
- Hands-on use of APIs, including constructing calls in Postman.
- Familiarity with AI technologies, including LLMs, AI agents and external AI tools, to enhance data insights, automation, and predictive analytics.
- Deep understanding of at least one database technology (relational, columnar, or NoSQL) and familiarity with others (e.g., MySQL, Oracle, MSSQL, Vertica, MongoDB).
- Knowledge of cloud data warehouses like Snowflake, Databricks, and BigQuery.
- Proven ability to manage technical project delivery, including scoping, planning, and risk assessment.
- Strong organisational skills to oversee multiple concurrent customer projects.
- Adaptability to shifting customer requirements and priorities.
- Excellent problem-solving skills, creativity, and a strategic mindset.
- Ability to build strong relationships as a trusted advisor, ensuring technical, business and senior stakeholders stay informed and satisfied.
- Clear and effective communication skills, translating technical concepts for non-technical audiences.
- Thrive in a fast-paced environment with a passion for continuous learning and growth.
- Proficiency with JavaScript, HTML, and CSS for building front-end applications.
- Knowledge of large ERP systems (SAP, Oracle, Microsoft Dynamics, NetSuite, etc.).
- Vertical or subject matter expertise across Marketing, Finance, Sales Operations, Manufacturing, Supply Chain, etc.
- Familiarity with Security frameworks (e.g., JWT, OATH2).
- A generous compensation/OTE package on offer.
- Stock options.
- An excellent benefits package.
- Private healthcare / dental.
- Meritocratic working environment and strong career progression opportunities.
- A fast growth, exciting business with an open and inclusive culture.
- Continuous learning and development.
- Great offices and flexible working.
This position is open to candidates eligible to work in the United Kingdom. Sponsorship is not on offer at this time.
Technical Adoption Consultant – EMEA employer: Mind Detect
Contact Detail:
Mind Detect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Adoption Consultant – EMEA
✨Tip Number 1
Familiarise yourself with the specific AI and data analytics tools mentioned in the job description, such as Snowflake and Databricks. Understanding these platforms will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Engage with online communities or forums related to data analytics and AI. This can provide insights into current trends and challenges in the industry, which you can discuss during your interviews to showcase your knowledge and enthusiasm.
✨Tip Number 3
Prepare to discuss your experience with customer engagement and training. Think of specific examples where you've successfully mentored clients or led workshops, as this aligns closely with the responsibilities of the Technical Adoption Consultant role.
✨Tip Number 4
Brush up on your problem-solving skills, particularly in SQL and Python. Be ready to tackle hypothetical scenarios or technical challenges during the interview process, as demonstrating your analytical thinking will be crucial for this position.
We think you need these skills to ace Technical Adoption Consultant – EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical consulting, data analytics, and customer engagement. Emphasise your proficiency with SQL, Python, and business intelligence platforms, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for AI and data analytics. Discuss specific examples of how you've driven platform adoption or resolved technical challenges in previous roles, showcasing your problem-solving skills.
Showcase Technical Expertise: Clearly outline your technical skills related to system architecture, cloud data warehouses, and AI technologies. Mention any hands-on experience with APIs and data modelling, as this will demonstrate your capability to fulfil the job requirements.
Highlight Customer Engagement Experience: Detail your experience in mentoring or training customers, as well as any webinars or workshops you've conducted. This will show your ability to act as a trusted advisor and enhance customer self-sufficiency.
How to prepare for a job interview at Mind Detect
✨Showcase Your Technical Expertise
As a Technical Adoption Consultant, you'll need to demonstrate your proficiency in SQL, Python, and cloud data warehouses like Snowflake and Databricks. Be prepared to discuss specific projects where you've successfully implemented these technologies and how they benefited the customer.
✨Prepare for Customer Engagement Scenarios
Since this role involves acting as a trusted advisor, think of examples where you've effectively engaged with customers. Prepare to discuss how you facilitated training sessions or workshops, and how you helped clients overcome technical challenges.
✨Understand the Business Value
It's crucial to translate technical solutions into business value. Be ready to explain how your past experiences have driven adoption and uncovered new use cases for clients, showcasing your ability to align technical capabilities with business needs.
✨Demonstrate Problem-Solving Skills
The interview may include technical problem-solving scenarios. Brush up on your skills with APIs and data modelling, and be prepared to walk through your thought process when tackling complex issues, highlighting your creativity and strategic mindset.
