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- Tasks: Drive customer engagement and adoption of an advanced AI data platform through training and support.
- Company: Join a leading tech recruiter focused on innovative AI and data solutions.
- Benefits: Enjoy flexible working, stock options, and a meritocratic environment with career growth.
- Why this job: Be part of a fast-paced team making a real impact in the tech world.
- Qualifications: STEM degree and 5+ years in a technical, customer-facing role required.
- Other info: Open to UK candidates; no sponsorship available.
The predicted salary is between 48000 - 72000 £ per year.
A world-leading, advanced data and analytics AI platform is searching for a Technical Adoption Consultant as part of the EMEA Advanced Customer Enablement (ACE) program to join their growing team in London. In this role, you’ll collaborate closely with customer teams to drive the adoption and successful implementation of the platform, from conception through delivery. You will be responsible for facilitating engagement through webinars, workshops, and training, while also mentoring customers to foster self-sufficiency.
Technical expertise will be essential in guiding customers through system and data architecture, integrating with cloud data warehouses such as Snowflake and Databricks; supporting the integration of external data sources, developing data models and ETL processes; to driving value through dashboards or business applications. Integrating AI tools and LLMs to unlock valuable insights, optimise performance, and automate business processes will also be a part of this role.
Responsibilities- Customer Engagement and Enablement: Act as a trusted advisor for named customer accounts, ensuring they fully leverage the company’s AI and Data capabilities. Collaborate with customer teams to enhance their implementation administration. Conduct webinars, training sessions, and Art of the Possible workshops to showcase platform potential. Consult, train and mentor customers on best practices and skills to drive greater self-sufficiency.
- Drive Platform Adoption: Help customers uncover new use cases and drive adoption across their teams. Translate key business requirements into effective solutions that drive customer value. Guide customers on system and data architecture, including best practice integrations with CDWs such as Snowflake and Databricks. Oversee the full project lifecycle, from conception to delivery and sign-off, ensuring seamless collaboration with technical consultants, architects and customers.
- Technical Support and Problem Solving: Assist customers in resolving technical challenges, working with SQL, APIs, and Python and support related to data ingestion, transformation, and visualisation. Develop and optimise data models, ETL processes, Workflows and dashboards within the platform. Provide best practices for analytics pipelines, integration strategies, performance optimisation and data governance and AI readiness. Leverage AI capabilities within the platform and integrate external AI tools and LLMs to enhance data insights, automation, and predictive analytics.
- A STEM degree (or equivalent) from a top-tier university.
- 5+ years’ experience in a technical, data-focused, and customer-facing consulting role.
- Proficiency with business intelligence platforms (e.g. Tableau, Looker, Power BI).
- Strong skills in SQL and Python for data modelling, integrations, and process automation.
- Hands-on use of APIs, including constructing calls in Postman.
- Familiarity with AI technologies, including LLMs, AI agents and external AI tools, to enhance data insights, automation, and predictive analytics.
- Deep understanding of at least one database technology (relational, columnar, or NoSQL) and familiarity with others (e.g., MySQL, Oracle, MSSQL, Vertica, MongoDB).
- Knowledge of cloud data warehouses like Snowflake, Databricks, and BigQuery.
- Proven ability to manage technical project delivery, including scoping, planning, and risk assessment.
- Strong organisational skills to oversee multiple concurrent customer projects.
- Adaptability to shifting customer requirements and priorities.
- Excellent problem-solving skills, creativity, and a strategic mindset.
- Ability to build strong relationships as a trusted advisor, ensuring technical, business and senior stakeholders stay informed and satisfied.
- Clear and effective communication skills, translating technical concepts for non-technical audiences.
- Thrive in a fast-paced environment with a passion for continuous learning and growth.
- Proficiency with JavaScript, HTML, and CSS for building front-end applications.
- Knowledge of large ERP systems (SAP, Oracle, Microsoft Dynamics, NetSuite, etc.).
- Vertical or subject matter expertise across Marketing, Finance, Sales Operations, Manufacturing, Supply Chain, etc.
- Familiarity with Security frameworks (e.g., JWT, OATH2).
- A generous compensation/OTE package on offer.
- Stock options.
- An excellent benefits package.
- Private healthcare / dental.
- Meritocratic working environment and strong career progression opportunities.
- A fast growth, exciting business with an open and inclusive culture.
- Continuous learning and development.
- Great offices and flexible working.
This position is open to candidates eligible to work in the United Kingdom. Sponsorship is not on offer at this time.
Technical Adoption Consultant – EMEA employer: Mind Detect
Contact Detail:
Mind Detect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Adoption Consultant – EMEA
✨Tip Number 1
Familiarise yourself with the specific AI and data analytics tools mentioned in the job description, such as Snowflake and Databricks. Understanding these platforms will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Engage with online communities or forums related to data analytics and AI. This can provide insights into current trends and challenges in the industry, which you can discuss during your interview to showcase your knowledge and enthusiasm.
✨Tip Number 3
Prepare to discuss your previous experiences in customer-facing roles, particularly how you've driven adoption of technical solutions. Use specific examples that highlight your problem-solving skills and ability to mentor clients.
✨Tip Number 4
Consider creating a portfolio that showcases your technical projects, especially those involving SQL, Python, or data visualisation. This tangible evidence of your skills can set you apart from other candidates and provide a great talking point during interviews.
We think you need these skills to ace Technical Adoption Consultant – EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical consulting, data analytics, and customer engagement. Emphasise your proficiency with SQL, Python, and business intelligence platforms, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the company's AI and data capabilities. Share specific examples of how you've driven adoption and implemented solutions in previous roles, showcasing your ability to mentor and train customers.
Showcase Technical Skills: Clearly outline your technical skills related to data architecture, ETL processes, and cloud data warehouses like Snowflake and Databricks. Mention any experience with APIs and AI technologies, as these will be key in the role.
Highlight Soft Skills: Don't forget to mention your soft skills, such as problem-solving, communication, and adaptability. These are essential for building strong relationships with customers and ensuring successful project delivery.
How to prepare for a job interview at Mind Detect
✨Showcase Your Technical Expertise
As a Technical Adoption Consultant, you'll need to demonstrate your proficiency in SQL, Python, and data modelling. Be prepared to discuss specific projects where you've successfully integrated cloud data warehouses like Snowflake or Databricks, and how you tackled technical challenges.
✨Prepare for Customer Engagement Scenarios
Since the role involves acting as a trusted advisor, think of examples where you've effectively engaged with customers. Prepare to discuss how you facilitated training sessions or workshops, and how you helped clients drive adoption of technology solutions.
✨Understand the Business Value
Be ready to translate technical concepts into business value. Think about how you've previously identified use cases that drove customer success and be prepared to explain how you can help potential clients unlock value through the platform.
✨Demonstrate Problem-Solving Skills
The ability to resolve technical challenges is crucial. Prepare to share examples of how you've approached problem-solving in past roles, particularly involving APIs, data ingestion, or visualisation. Highlight your creativity and strategic mindset in overcoming obstacles.
