At a Glance
- Tasks: Help customers maximise AI and data platform potential through training and technical support.
- Company: Join a world-leading AI and data analytics platform in London.
- Benefits: Generous compensation, stock options, private healthcare, and flexible working.
- Why this job: Be a trusted advisor and drive impactful change for customers using cutting-edge technology.
- Qualifications: STEM degree and 5+ years in a technical, customer-facing role required.
- Other info: Fast-paced environment with strong career growth and continuous learning opportunities.
The predicted salary is between 36000 - 60000 £ per year.
World-leading, advanced data and analytics AI platform is searching for a Technical Adoption Consultant – EMEA to join their growing team in London. This role will serve as a trusted advisor for customer accounts, helping them maximise the potential of this AI and Data Products Platform. In this role, you’ll collaborate closely with customer teams to drive the adoption and successful implementation of the platform, from conception through delivery. Technical expertise will be essential in guiding customers through system and data architecture, integrating with cloud data warehouses such as Snowflake and Databricks; supporting the integration of external data sources, developing data models and ETL processes; to driving value through dashboards or business applications. Integrating AI tools and LLMs to unlock valuable insights, optimise performance, and automate business processes will also be a part of this role.
We’re looking for a high achiever that will be seen as a trusted advisor to core customers, delivering exceptional client satisfaction through successful engagements.
Responsibilities- Customer Engagement and Enablement:
- Act as a trusted advisor for named customer accounts, ensuring they fully leverage the company’s AI and Data capabilities.
- Collaborate with customer teams to enhance their implementation administration.
- Conduct webinars, training sessions, and Art of the Possible workshops to showcase platform potential.
- Consult, train and mentor customers on best practices and skills to drive greater self-sufficiency.
- Help customers uncover new use cases and drive adoption across their teams.
- Translate key business requirements into effective solutions that drive customer value.
- Guide customers on system and data architecture, including best practice integrations with CDWs such as Snowflake and Databricks.
- Oversee the full project lifecycle, from conception to delivery and sign-off, ensuring seamless collaboration with technical consultants, architects and customers.
- Assist customers in resolving technical challenges, working with SQL, APIs, and Python and support related to data ingestion, transformation, and visualisation.
- Develop and optimise data models, ETL processes, Workflows and dashboards within the platform.
- Provide best practices for analytics pipelines, integration strategies, performance optimisation and data governance and AI readiness.
- Leverage AI capabilities within the platform and integrate external AI tools and LLMs to enhance data insights, automation, and predictive analytics.
- Advanced pro code app development and customisation (beneficial) using JavaScript, HTML, and CSS for enhanced user experiences to extend dashboard functionality.
- A STEM degree (or equivalent) from a top-tier university.
- 5+ years’ experience in a technical, data-focused, and customer-facing consulting role.
- Proficiency with business intelligence platforms (e.g. Tableau, Looker, Power BI).
- Strong skills in SQL and Python for data modelling, integrations, and process automation.
- Hands-on use of APIs, including constructing calls in Postman.
- Familiarity with AI technologies, including LLMs, AI agents and external AI tools, to enhance data insights, automation, and predictive analytics.
- Deep understanding of at least one database technology (relational, columnar, or NoSQL) and familiarity with others (e.g., MySQL, Oracle, MSSQL, Vertica, MongoDB).
- Knowledge of cloud data warehouses like Snowflake, Databricks, and BigQuery.
- Proven ability to manage technical project delivery, including scoping, planning, and risk assessment.
- Strong organisational skills to oversee multiple concurrent customer projects.
- Adaptability to shifting customer requirements and priorities.
- Excellent problem-solving skills, creativity, and a strategic mindset.
- Ability to build strong relationships as a trusted advisor, ensuring technical, business and senior stakeholders stay informed and satisfied.
- Clear and effective communication skills, translating technical concepts for non-technical audiences.
- Thrive in a fast-paced environment with a passion for continuous learning and growth.
- Proficiency with JavaScript, HTML, and CSS for building front-end applications.
- Knowledge of large ERP systems (SAP, Oracle, Microsoft Dynamics, NetSuite, etc.).
- Vertical or subject matter expertise across Marketing, Finance, Sales Operations, Manufacturing, Supply Chain, etc.
- Familiarity with Security frameworks (e.g., JWT, OATH2).
- A generous compensation/OTE package on offer.
- Stock options.
- An excellent benefits package.
- Private healthcare / dental.
- Meritocratic working environment and strong career progression opportunities.
- A fast growth, exciting business with an open and inclusive culture.
- Continuous learning and development.
- Great offices and flexible working.
This position is open to candidates eligible to work in the United Kingdom. Sponsorship is not on offer at this time.
Technical Adoption Consultant -- EMEA in London employer: Mind Detect
Contact Detail:
Mind Detect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Adoption Consultant -- EMEA in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works in tech adoption. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your technical expertise, especially with tools like SQL, Python, or any AI technologies. This will give you an edge and show potential employers what you can really do.
✨Tip Number 3
Prepare for interviews by practising common questions related to technical problem-solving and customer engagement. Think about how you can demonstrate your experience with data architecture and cloud integrations during the chat.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals who are ready to make an impact. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Technical Adoption Consultant -- EMEA in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Adoption Consultant role. Highlight your experience with AI, data architecture, and customer engagement to show us you’re the perfect fit!
Showcase Your Technical Skills: We want to see your technical prowess! Include specific examples of your work with SQL, Python, and cloud data warehouses like Snowflake or Databricks. This will help us understand how you can drive value for our customers.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your experiences and achievements. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at Mind Detect
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially SQL and Python. Be ready to discuss how you've used these tools in past projects, particularly in data modelling and integration with platforms like Snowflake and Databricks.
✨Showcase Your Customer Engagement Skills
Prepare examples of how you've acted as a trusted advisor in previous roles. Think about specific instances where you helped clients maximise their use of technology or guided them through complex implementations.
✨Be Ready for Problem-Solving Scenarios
Expect to tackle some technical challenges during the interview. Practice explaining your thought process when resolving issues related to data ingestion, transformation, or visualisation, and be prepared to discuss your approach to optimising data models.
✨Communicate Clearly and Effectively
Since you'll need to translate technical concepts for non-technical audiences, practice simplifying complex ideas. Use clear examples to demonstrate your ability to communicate effectively with various stakeholders, ensuring everyone stays informed and satisfied.