Crisis Cafe Manager

Crisis Cafe Manager

Milton Keynes Full-Time 22800 - 34800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver support at our Crisis Café for those in mental distress.
  • Company: Mind BLMK champions mental health and wellbeing across Bedfordshire, Luton, and Milton Keynes.
  • Benefits: Enjoy a flexible work schedule and a competitive salary of £28,500 per annum.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: Experience in mental health support or management is preferred but not essential.
  • Other info: This is a permanent position with 35.25 hours per week, including evenings and weekends.

The predicted salary is between 22800 - 34800 £ per year.

Job Description

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Crisis Cafe Manager
Post no:
628
Working base: Milton Keynes
Contract type: Permanent
Hours: 35.25 hours per week
Work Pattern: 5 days/evenings flexible across Monday to Sunday
Salary: £28,500 per annum, FTE (£27,152.03 actual salary for 35.25 hours p/w)

Could you coordinate and ensure the effective and safe delivery of a crisis café, working with the leading a team of support workers and volunteers to support people in Milton Keynes at time of crisis?

About our Crisis Cafés

Our Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis.

About the Role

Our Crisis Café Manager role in Milton Keynes involves coordinating and ensuring the effective and safe delivery of services in order to support the people of Milton Keynes. This will involve working with service users in a preventative way, deescalating crisis and leading a team of Crisis Recovery Workers & volunteers. The role will be part of a team made up of other managers within the Crisis Alternative Service.

Service Delivery

  • Operate a service and ensure outcomes which supports individuals to deescalate crisis and develop strategies for recovery and increased wellbeing, in line with Mind BLMKs vision and values as well as contract requirements.
  • Assessing need and suitability for the service in line with the access to services process, and undertaking 1:1s.
  • To manage a relationship with the mental health trust which ensures effectiveness of the crisis pathways for those who need further support.
  • Work with the Crisis Cafe management to ensure regular involvement of service users, volunteers and staff on local service delivery, organisational matters and wider mental health and crisis care strategies
  • Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).
  • Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK’s policies, procedures and guidance.

Entitlements/benefits:

  • 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
  • Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
  • Health Plan with a wide variety of benefits
  • Discounts available through Blue Light Card & Tickets for Good
  • In-house and external Learning and Development as appropriate for the role.
  • Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on 19th March 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Crisis Cafe Manager employer: Mind BLMK

Mind BLMK is an exceptional employer dedicated to fostering a supportive and inclusive work environment, particularly for those passionate about mental health. As a Crisis Cafe Manager in Milton Keynes, you will not only lead a team committed to making a real difference in the community but also benefit from flexible working hours, competitive salary, and opportunities for professional growth within a collaborative culture that values employee well-being and development.
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Contact Detail:

Mind BLMK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Crisis Cafe Manager

✨Tip Number 1

Familiarize yourself with the mental health landscape in Milton Keynes. Understanding local resources, community needs, and existing partnerships will help you demonstrate your commitment to the role during the interview.

✨Tip Number 2

Network with professionals in the mental health field. Attend local events or workshops related to mental health and wellbeing to connect with potential colleagues and gain insights into best practices for crisis management.

✨Tip Number 3

Prepare to discuss your experience in managing teams and coordinating services. Be ready to share specific examples of how you've successfully led a team in a challenging environment, as this will be crucial for the Crisis Café Manager position.

✨Tip Number 4

Show your passion for mental health advocacy. During the interview, express your dedication to supporting individuals in crisis and how you envision making a positive impact through the Crisis Café.

We think you need these skills to ace Crisis Cafe Manager

Leadership Skills
Team Management
Communication Skills
Empathy and Compassion
Crisis Intervention Techniques
Conflict Resolution
Organizational Skills
Knowledge of Mental Health Issues
Community Engagement
Problem-Solving Skills
Flexibility and Adaptability
Training and Development
Collaboration with Partners
Time Management

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Crisis Cafe Manager position. Understand the responsibilities and the skills required, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in mental health support, crisis management, or team leadership. Use specific examples to demonstrate your ability to coordinate services effectively.

Showcase Your Passion: Express your commitment to mental health and wellbeing in your application. Share personal motivations or experiences that align with the mission of Mind BLMK, showing that you genuinely care about making a difference.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organized and clearly formatted.

How to prepare for a job interview at Mind BLMK

✨Understand the Mission

Make sure you are familiar with Mind BLMK's mission and values. Be prepared to discuss how your personal values align with their goal of supporting mental health and wellbeing in the community.

✨Showcase Your Leadership Skills

As a Crisis Cafe Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or coordinated projects, especially in high-pressure situations.

✨Demonstrate Empathy and Understanding

Since the role involves working with individuals in crisis, it's crucial to convey your understanding of mental health issues. Share any relevant experiences that highlight your ability to empathize and support those in distress.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the Crisis Cafés, the team you'll be working with, and how success is measured in this role. This shows your genuine interest in the position.

Crisis Cafe Manager
Mind BLMK
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  • Crisis Cafe Manager

    Milton Keynes
    Full-Time
    22800 - 34800 £ / year (est.)

    Application deadline: 2027-04-06

  • M

    Mind BLMK

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