At a Glance
- Tasks: Lead HR operations and enhance workforce capability in mental health care.
- Company: Join Mind Australia, a leading community-managed mental health provider.
- Benefits: Flexible hybrid work, inclusive culture, and opportunity for impactful work.
- Other info: Diversity encouraged; applications from all backgrounds welcomed.
- Why this job: Shape the future of HR while making a real difference in the community.
- Qualifications: Senior HR leadership experience and strong expertise in employee relations.
The predicted salary is between 30000 - 40000 £ per year.
Shape the future of workforce experience in mental health care.
Join Mind Australia, one of the country's leading community-managed mental health providers, and play a pivotal role in enabling a thriving, inclusive, and high-performing workforce. For almost 50 years, Mind has supported people experiencing mental health and wellbeing challenges to find help, hope and purpose. With more than 1,300 employees nationally, we are proud to be a major employer of people with lived experience-valuing the insight, empathy and connection they bring.
About the role:
This is a strategic and operational leadership role at the heart of our People Practice & Learning function. As Senior Manager, Human Resources Operations, you will lead the delivery and continuous improvement of core HR services across:
- Business Partnering
- Recruitment
- HR Systems & Operations
Working closely with senior leaders, you'll drive a contemporary HR model that enhances workforce capability, strengthens organisational performance, and supports sustainable growth across a national footprint.
What you'll do:
- Lead end-to-end HR operations, ensuring high-quality, consistent service delivery across the organisation.
- Partner with the Executive Director, People, Practice and Learning and senior leaders to align HR strategy with business priorities.
- Embed and evolve the HR Business Partner model to maximise impact.
- Drive process optimisation, policy development, and continuous improvement initiatives.
- Strengthen workforce planning, capability, attraction and retention strategies.
- Ensure compliance with legislation, awards, and enterprise agreements while simplifying processes for leaders.
- Champion scalable, tech-enabled HR systems and solutions.
- Contribute to national workforce strategies supporting Mind's service delivery.
What you'll bring:
You're a collaborative and forward-thinking HR leader who thrives in complex, purpose-driven environments. Your experience includes:
- Significant senior HR leadership experience in sectors such as community services, mental health, disability, health, or government.
- Strong expertise across employee and industrial relations, workforce planning, change management, and HR systems.
- Proven ability to lead teams and influence stakeholders at all levels.
- Deep understanding of industrial frameworks, particularly SCHADS Award and EBAs.
- Experience driving contemporary HR practices, transformation, and continuous improvement.
- Tertiary qualifications in HR, IR, Organisational Behaviour, Psychology, or a related field (or equivalent experience).
Highly regarded:
- Knowledge of the NDIS and related service environments (SIL, Core Supports, residential care).
- Expertise in working with people with mental health issues, complex needs and interacting with families and carers.
Why join Mind?
- Purpose-driven work with real community impact.
- Inclusive, values-led culture that celebrates diversity.
- Flexible hybrid working arrangements.
- Opportunity to shape and modernise HR at scale.
- Work alongside passionate, experienced leaders in the sector.
Diversity & inclusion:
Mind strongly encourages applications from:
- Aboriginal and Torres Strait Islander peoples.
- People with lived experience of mental ill health and recovery.
- People of all cultures, genders, sexualities, abilities, ages, and backgrounds.
Interested? To apply visit Mind Careers - reference number 499852. Online applications must be submitted by 11pm Wednesday 1 July 2026. We encourage you to apply early as this opportunity may close earlier if a suitable applicant is sourced.
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us.
The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check.
Senior Manager - Human Resources Operations in Burnley employer: Mind Australia Limited
At Mind Australia, we pride ourselves on being a purpose-driven employer that champions diversity and inclusion within our workforce. Located in Burnley, our hybrid working model allows for flexibility while you contribute to meaningful change in mental health care. With a strong focus on employee growth and a collaborative culture, you'll have the opportunity to shape HR practices at scale alongside passionate leaders dedicated to making a real impact in the community.
