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For Companies At a Glance
- Tasks: Engage users globally, providing support for innovative VR technologies and products.
- Company: Join Concentrix, a leading company in customer engagement and support.
- Benefits: Enjoy a competitive salary, perks, and opportunities for personal development.
- Why this job: Be part of a dynamic team, enhance user satisfaction, and explore the future of VR.
- Qualifications: Fluent in English and Italian, with social media support experience and typing skills.
- Other info: Work full-time at our Belfast VR Hub, with flexible hours between 6am - 7pm.
The predicted salary is between 23000 - 31000 £ per year.
Our Social Support Game-changers will be immersed in virtual reality worlds, aiming to enhance seamless VR experiences.
- Location: Permanently site based, at our Belfast VR Hub (BT1 3NR).
- Hours: 40 hours paid production scheduled between 6am – 7pm, Monday to Sunday.
- Salary: £27019.20 per annum + additional perks and company benefits to help support your unique lifestyle.
- Must be fluent in English and Italian (B2 CEFR level)
What you will do in this role
Our team connects and engages with users on a global scale,via a range of communication channels, to provide support on an array of innovative VR technologies and products.
Working as part of a dynamic, team-focused environment, you will help drive User satisfaction by:
- Provide resolutions to general or individual users.
- Help identify opportunities to reduce customer effort.
- Constantly monitoring social media, forum channels and product review platforms.
- Create and promote engaging responses that encourage participation.
- Develop user-generated content.
- Actively working to identify and implement opportunities to cross leverage self-service content across digital channels.
Concentrix is a great match if you:
- Have professional experience or an in-depth understanding of social media support
- Fluent in English and Italian (B2 CEFR level)
- Have the availability to work 5 days per week, between 6am – 7pm
- Typing speed 55 WPM and accuracy of 95%
- Experience or interest in virtual reality gaming is desirable
Career growth and personal development
This full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
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Social Media Advisor - Italian employer: Minacs
Contact Detail:
Minacs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Advisor - Italian
✨Tip Number 1
Familiarise yourself with the latest trends in social media, especially those relevant to VR technologies. This will not only help you understand the landscape but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your fluency in both English and Italian by engaging with relevant online communities or forums. This will demonstrate your language skills and your ability to connect with users from diverse backgrounds.
✨Tip Number 3
Gain hands-on experience with virtual reality products or platforms. Whether it's through gaming or exploring VR applications, having practical knowledge will set you apart as a candidate who understands the technology.
✨Tip Number 4
Network with professionals in the VR and social media sectors. Attend industry events or join online groups to build connections that could lead to referrals or insider information about the role.
We think you need these skills to ace Social Media Advisor - Italian
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social media support and any familiarity with virtual reality technologies. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social media and virtual reality. Mention your fluency in English and Italian, and provide examples of how you've successfully engaged users in previous roles.
Showcase Your Skills: In your application, emphasise your typing speed and accuracy, as well as your ability to create engaging content. If you have experience with user-generated content or self-service support, be sure to include that too.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Minacs
✨Showcase Your Language Skills
Since fluency in English and Italian is crucial for this role, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in both, so practice speaking clearly and confidently in both tongues.
✨Familiarise Yourself with VR Technologies
Having a solid understanding of virtual reality gaming and technologies will set you apart from other candidates. Research the latest trends and products in the VR space, and be ready to discuss how they relate to social media support.
✨Prepare Examples of Social Media Engagement
Think of specific instances where you've successfully engaged with users on social media or provided support. Be ready to share these examples, highlighting your ability to create engaging content and resolve user issues effectively.
✨Demonstrate Teamwork and Adaptability
This role requires working in a dynamic, team-focused environment. Prepare to discuss your experiences working collaboratively with others, and how you adapt to changing situations or feedback. Show that you're a team player who thrives in a fast-paced setting.
