Solution Architect for Dynamics 365 Customer Engagement and Power Platform in London
Solution Architect for Dynamics 365 Customer Engagement and Power Platform

Solution Architect for Dynamics 365 Customer Engagement and Power Platform in London

London Full-Time 36000 - 60000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Design and implement solutions using Dynamics 365 CE and Power Platform to enhance client systems.
  • Company: Join Concentrix, a global leader in tech-powered transformation and customer experience.
  • Benefits: Remote work, competitive salary, and opportunities for career growth in a supportive environment.
  • Why this job: Be part of a team that shapes exceptional customer experiences with cutting-edge technology.
  • Qualifications: Proven experience in Dynamics 365 CE, Power Platform, and strong problem-solving skills.
  • Other info: Work in a dynamic environment recognised as one of the world's best workplaces.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE and Power Platform, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives. The candidate must demonstrate fluency in English and be located within the United Kingdom. Additionally, the individual should hold UK citizenship and either possess or be eligible to obtain UK Security Clearance.

Mandatory Experience:

  • Proven experience in facilitating technical discussions and conducting workshops with business clients.
  • Expert knowledge in Dynamics 365 Customer Insights – Journeys.
  • Extensive experience with Power App development.
  • Design, customize, and administer UI and business logic using Power Platform.
  • Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of Dynamics and Power Apps (Canvas and Model-Driven apps) and Power Automate, and other Power Platform components.
  • Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.
  • Familiarity with integrating data from Dataverse, SharePoint, and other sources.
  • Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.
  • Familiar with Power Platform governance and administration.
  • Administer and support Power Platform (managed) environments through the Power Platform Admin Center (PPAC).
  • Capable of establishing and managing a Power Platform Center of Excellence (CoE).
  • Deep understanding of Dataverse, governance strategies, environment planning, and security.
  • Knowledge of Application Lifecycle Management (ALM) via solutions and pipelines.
  • Strong ability to engage with key technical stakeholders and business decision makers.
  • Demonstrated ability to deliver technical training and effectively resolve complex Power Apps issues and architectural challenges through strong analytical and collaborative skills.
  • Strong commitment to staying updated on modern engineering practices and tools.
  • Experience in customer facing roles.

Desirable requirements:

  • Experience with Dynamics 365 Sales.
  • Experience with Dynamics 365 Customer Service (Omnichannel, Customer Service Workspace).
  • Architect and Functional Consultant level Microsoft certifications are preferred.
  • Knowledge of deploying and using the Microsoft Center of Excellence Starter Kit configuration.
  • Experience with Copilot Studio.

Solution Architect for Dynamics 365 Customer Engagement and Power Platform in London employer: Minacs

At Concentrix, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our remote work environment allows for flexibility while providing access to world-class resources and opportunities for professional growth, making it an ideal place for a Solution Architect to thrive. With recognition as one of the 'World's Best Workplaces' and a commitment to career development, we empower our employees to shape their futures in a supportive and dynamic setting.
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Contact Detail:

Minacs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Solution Architect for Dynamics 365 Customer Engagement and Power Platform in London

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to Dynamics 365 and Power Platform. We recommend doing mock interviews with friends or using online platforms to boost your confidence.

✨Tip Number 3

Showcase your expertise! Create a portfolio or case studies of your previous work with D365 CE and Power Platform. This will help you stand out and demonstrate your skills to potential employers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Solution Architect for Dynamics 365 Customer Engagement and Power Platform in London

Dynamics 365 Customer Engagement (D365 CE)
Power Platform
Performance and Stability Enhancements
Customer-Driven Configuration
Customization
Power App Development
UI and Business Logic Administration
Troubleshooting Solutions
Architecture of Dynamics and Power Apps
Power Automate
Integration with Dataverse and SharePoint
Power Platform Governance
Power Platform Admin Center (PPAC)
Power Platform Center of Excellence (CoE)
Application Lifecycle Management (ALM)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to highlight your experience with Dynamics 365 and Power Platform. We want to see how your skills align with the job description, so don’t be shy about showcasing relevant projects!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your expertise can help us transform customer experiences. Keep it engaging and personal.

Showcase Your Technical Skills: Don’t forget to include specific examples of your technical skills in your application. Whether it’s your experience with Power Apps or your knowledge of D365 CE architecture, we want to know what makes you a standout candidate!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Minacs

✨Know Your Stuff

Make sure you brush up on your knowledge of Dynamics 365 Customer Engagement and Power Platform. Be ready to discuss specific features, enhancements, and how they align with client business objectives. Familiarity with recent updates or case studies can really impress the interviewers.

✨Showcase Your Experience

Prepare to share concrete examples from your past roles where you've facilitated technical discussions or conducted workshops. Highlight your experience in developing and maintaining solutions within D365 CE and Power Platform, as this will demonstrate your hands-on expertise.

✨Engage with Questions

Don’t just wait for questions to be thrown at you; engage the interviewers with insightful questions about their current projects or challenges. This shows your interest in the role and helps you gauge if the company is the right fit for you.

✨Stay Updated

Make it a point to mention any recent trends or tools in the tech space that you’ve been following. This could include advancements in Power Automate or governance strategies for Power Platform. It shows that you’re proactive and committed to continuous learning.

Solution Architect for Dynamics 365 Customer Engagement and Power Platform in London
Minacs
Location: London
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  • Solution Architect for Dynamics 365 Customer Engagement and Power Platform in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • M

    Minacs

    1000-5000
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