At a Glance
- Tasks: Join our team as an Inbound Sales Advisor, handling customer calls and selling services.
- Company: Be part of a leading UK telecommunications company with a proud work culture.
- Benefits: Enjoy a starting salary of £25,480, uncapped bonuses, and exclusive discounts for you and your loved ones.
- Why this job: This role offers excellent training, career growth, and a supportive team environment.
- Qualifications: You need 6 months of customer service experience; sales experience is a plus.
- Other info: Work full-time with flexible shifts in a vibrant location at Adwick Park, Rotherham.
The predicted salary is between 25480 - 25480 £ per year.
Job Title:
Inbound Sales Advisor – Site based
Take steps towards a new career today!
About us…
Working with us is more than just a job. It’s work you can feel proud of!
We’re looking for passionate, caring, and experienced people to join our Inbound Sales team! We are offering a fantastic opportunity to work on behalf of one of the UK’s biggest telecommunications companies.
- Excellent starting salary of £25,480 plus the opportunity to earn uncapped bonuses!
- Role is based at Adwick Park, Swinton, Rotherham S63 5NA
- Rotational shift pattern. You will work 40 hours per week between 8 am – 8 pm, Monday to Sunday
As an Inbound Sales Advisor, you will be taking inbound calls from customers within the last 6 months of their contracts. Your role will include assisting with retention, selling additional products and services, and handling new customer inquiries.
Benefits of being an Inbound Sales Advisor:
- Full training provided
- Excellent career development opportunities via our Concentrix University portal
- Exclusive discounts on sim-only plans up to 80% for you and up to 4 family and friends
- Discounts on broadband, mobile, TV channels, and more, including family & friends deals
What you’ll need…
- A minimum of 6 months’ experience in a customer service role
- Sales experience is an advantage
- Clear criminal and credit records
- Ability to provide references from within the last 3 years of employment
- Computer literacy with the ability to multitask across multiple systems
- Ability to work well as part of a team
What are you waiting for?
We are… One Team. One Company. One Concentrix
Concentrix is an Equal Opportunity Employer, welcoming candidates from diverse backgrounds. All applicants must be eligible to work in the UK. Proof of eligibility will be required during the recruitment process.
Job Types: Full-time, Permanent
Pay: £25,480 per year
Additional pay:
- Bonus scheme
Benefits:
- Company pension
- Employee discounts
- Sick pay
- Store discounts
Location: GBR Rotherham – Adwick Park, Wath Upon Dearne
Language Requirements:
Time Type:
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Inbound Sales Advisor - Site based employer: Minacs
Contact Detail:
Minacs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor - Site based
✨Tip Number 1
Familiarise yourself with the telecommunications industry and the specific products offered by the company. This knowledge will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your communication skills, especially in handling customer inquiries and objections. Role-playing scenarios with a friend can help you feel more prepared for the types of calls you'll be taking as an Inbound Sales Advisor.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you successfully collaborated with others. This is crucial since the role requires working well as part of a team.
✨Tip Number 4
Be ready to discuss your sales experience and how you've contributed to achieving targets in previous roles. Highlighting your achievements can set you apart from other candidates.
We think you need these skills to ace Inbound Sales Advisor - Site based
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Inbound Sales Advisor position. Tailor your application to highlight relevant experience in customer service and sales.
Highlight Relevant Experience: Make sure to emphasise your customer service experience, especially if you have worked in a sales environment. Use specific examples to demonstrate how you've successfully handled customer inquiries or retained clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work for this telecommunications company and how your skills align with their values.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Minacs
✨Show Your Passion for Customer Service
As an Inbound Sales Advisor, your role revolves around helping customers. Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to assist customers in previous roles.
✨Highlight Your Sales Experience
Even though sales experience is an advantage, it's crucial to demonstrate any relevant skills you have. Prepare to discuss your past sales achievements and how you successfully retained customers or upsold products. Use numbers and results to back up your claims.
✨Demonstrate Multitasking Abilities
The role requires handling multiple systems simultaneously. Be ready to discuss your experience with multitasking in previous jobs. You could even mention specific tools or software you've used to manage customer inquiries effectively.
✨Prepare Questions About the Company
Show your interest in the company by preparing thoughtful questions. Ask about their training programmes, career development opportunities, or the team culture. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.