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- Tasks: Connect with customers, understand their needs, and achieve sales targets.
- Company: Join Concentrix, a top-rated company for career growth and employee satisfaction.
- Benefits: Enjoy a competitive salary, exclusive discounts, and wellbeing support.
- Why this job: This role offers training, a vibrant culture, and the chance to make a real impact.
- Qualifications: Excellent communication skills and a willingness to learn are essential.
- Other info: Flexible shifts and a commitment to diversity and inclusion.
The predicted salary is between 20400 - 29700 £ per year.
Customer Service Sales Advisor – Maysfield – On-Site, Belfast
If you’re a friendly communicator who loves connecting with people and asking questions, you might be just the person we’re looking for to join our Team here at Concentrix, where we’ll provide you all the training you need to help customers enhance their digital lives.
£25,480, per annumplus uncapped bonus and incentives
Benefits of being a Customer Service Sales Advisor
An hourly rate of £12.25 (£25,480 per year)
-
An hourly rate of £12.25 (£25,480 per year)
+ benefits to match your expertise
- Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals
- Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel
- Wellbeing support through free access to services that enhance your mental and physical health
- Comprehensive dental plan and priority access to a private GP
***** Concentrix was named as a Top Company For Career Growth******
Responsibilities of the Customer Service Sales Advisor
- Receiving inbound calls with our customers and establishing their needs and building rapport
- Achieving and exceeding sales, productivity and customer satisfaction targets
- Maintaining and proactively improving sales skills, product knowledge, competitor knowledge and offer management
- Developing relationships with customers and encouraging referrals
- Ensuring accurate information, quotes and pricing information to customers
- Upselling and cross-selling products and services in order to maximise opportunity to retain
- Following all appropriate FSA regulations
To be a Customer Sales Advisor you\’ll need:
- Have excellent interpersonal and communication skills
- Have the ability to speedily navigate multiple systems effectively
- Are proficient in English (oral and written)
- Are flexible to work shifts between, 7:45 am – 9 pm from Monday to Friday and 7:45 am – 8 pm on Saturday and Sunday
- Can commit to 100% training attendance to ensure you are fully prepared for your role.
What are you waiting for? We can’t wait to meet you!
Concentrix is an equal opportunity employer
Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
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Inbound Sales Advisor Belfast employer: Minacs
Contact Detail:
Minacs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor Belfast
✨Tip Number 1
Familiarise yourself with the products and services offered by Concentrix. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview.
✨Tip Number 2
Practice your communication skills by role-playing common customer scenarios with a friend or family member. This will help you articulate your thoughts clearly and demonstrate your interpersonal skills, which are crucial for this role.
✨Tip Number 3
Research the company culture at Concentrix. Being able to discuss how your values align with theirs can set you apart from other candidates and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Consider asking about training opportunities or career growth within Concentrix.
We think you need these skills to ace Inbound Sales Advisor Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use keywords from the job description, such as 'interpersonal skills' and 'upselling', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the position. Mention specific examples of how you've successfully connected with customers or exceeded sales targets in the past.
Highlight Relevant Skills: In your application, emphasise your ability to navigate multiple systems and your proficiency in English. These are key skills for the Inbound Sales Advisor role, so make them stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Minacs
✨Show Your Communication Skills
As a Customer Service Sales Advisor, strong communication is key. During the interview, demonstrate your ability to connect with people by engaging in friendly conversation and actively listening to the interviewer.
✨Research the Company
Familiarise yourself with Concentrix and its values. Understanding their approach to customer service and sales will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Role-Play Scenarios
You may be asked to participate in role-play during the interview. Practice handling common customer scenarios, such as upselling or addressing complaints, to showcase your problem-solving skills and adaptability.
✨Highlight Your Flexibility
The job requires shift work, so emphasise your flexibility and willingness to adapt to different schedules. Share examples of how you've successfully managed varying work hours in the past.
