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- Tasks: Engage with donors through calls, emails, and social media to secure ongoing donations.
- Company: Join Concentrix, a leading humanitarian organisation committed to making a difference.
- Benefits: Enjoy a competitive salary, flexible hybrid work, and a range of employee perks.
- Why this job: Build meaningful relationships while developing your career in a supportive environment.
- Qualifications: Fluent in English and German, with customer service experience and strong communication skills.
- Other info: Work from home and on-site in Newcastle twice a week, with comprehensive training provided.
Experience the power of a game-changing career Are you Passionate about building relationships and establishing trust with supporters with a view to securing ongoing donations. This exciting role is perfect for a people’s person. We want applicants who are enthusiastic and motivated, people who are willing to go the extra mile to exceed our customer’s expectations. As a Fundraising Advisor, you’ll need to be empathetic and patient with a friendly and bubbly personality without compromising on professionalism. If you’re ready to take up a new challenge then put your passion for communication to good use and apply today! Career growth and personal development This hybrid, full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. Working from the comfort of your home and on-site in our Newcastle office twice weekly, we’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role Dealing with donors on behalf of a leading humanitarian organization through outbound calling, email, chat & social media. Passionate about building relationships and establishing trust with supporters with a view to securing ongoing donations. Being able to work professionally and efficiently dealing with donors to maintain and drive great results. QualificationsRequired Excellent communication skills in English and German, both oral and written. Ability to influence others. A minimum of 6-12 months’ experience within a customer focused role. An adaptable approach when dealing with supporters. Ability to maintain confidentiality. Excellent interpersonal skills with the ability to build rapport. Strong attention to detail. PC literate with the ability to use multiple systems. Preferred : Previous experience within a fundraising role What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: A competitive salary of £12.75 per hour with fortnightly pay 28 days of vacation Pension Scheme: auto enrolment after 92 days employment (if eligible) Employee Assist Program:a range of support and resources, accessed free Benefex Employee Savings: access to hundreds of lifestyle savings, free online courses and a selection of wellbeing resources 0% Joining fee and discounted membership at PUREGYM Comprehensive UNUM Dental cover enabling you to claim back costs of dental care for you and your dependents Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Group Life Assurance: open to all UK employees from day 1 of employment Refer a Friend incentive Travel 2 days per week on site Address : The Rocket, Stephenson Quarter, Newcastle upon Tyne NE1 3SA Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. #J-18808-Ljbffr
Fundraising Advisor employer: Minacs
Contact Detail:
Minacs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fundraising Advisor
✨Tip Number 1
Showcase your interpersonal skills during the interview. Since this role is all about building relationships, be prepared to share examples of how you've successfully connected with others in previous roles.
✨Tip Number 2
Familiarise yourself with the organisation's mission and values. Understanding their goals will help you demonstrate your passion for their cause and how you can contribute to their fundraising efforts.
✨Tip Number 3
Prepare to discuss your experience in customer-focused roles. Highlight specific instances where you've gone above and beyond to meet customer needs, as this will resonate well with the expectations of a Fundraising Advisor.
✨Tip Number 4
Practice your communication skills in both English and German. Since fluency in both languages is required, being able to switch between them smoothly during the interview will demonstrate your capability for the role.
We think you need these skills to ace Fundraising Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and any relevant experience in customer-focused roles. Emphasise your ability to build relationships and trust, as these are key qualities for a Fundraising Advisor.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fundraising and your enthusiasm for the role. Share specific examples of how you've successfully built rapport with supporters or customers in the past.
Showcase Language Skills: Since excellent communication skills in English and German are required, be sure to mention your proficiency in both languages clearly in your application. If possible, provide examples of how you've used these skills in previous roles.
Highlight Adaptability: Demonstrate your adaptable approach when dealing with supporters. Include examples of situations where you successfully adjusted your communication style to meet the needs of different individuals.
How to prepare for a job interview at Minacs
✨Show Your Passion for Fundraising
Make sure to express your enthusiasm for fundraising during the interview. Share any personal experiences or stories that highlight your commitment to building relationships and securing donations.
✨Demonstrate Excellent Communication Skills
Since this role requires strong communication skills in both English and German, be prepared to showcase your language abilities. Practice articulating your thoughts clearly and confidently, as well as listening actively to the interviewer.
✨Highlight Your Customer-Focused Experience
Discuss your previous roles where you interacted with customers or supporters. Emphasise your ability to adapt your approach based on individual needs and how you've successfully built rapport in those situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and empathy. Prepare examples of how you've handled challenging situations with donors or customers, focusing on your ability to maintain professionalism while being friendly and approachable.
