At a Glance
- Tasks: Assist customers with inquiries about orders and payments in a friendly manner.
- Company: Leading customer support firm based in Belfast with a vibrant team.
- Benefits: Earn £12.75 per hour, plus discounts on insurance and stock purchase options.
- Other info: Join a supportive environment with great perks and career growth potential.
- Why this job: Enjoy a hybrid work model while helping customers and building your skills.
- Qualifications: 6 months of customer service experience and flexible working hours.
The predicted salary is between 26500 - 26500 £ per year.
A leading customer support firm in Belfast is seeking a Customer Support Advisor who is Slovenian speaking. This hybrid role allows for 2 days in the office and 3 days from home. You will assist customers with inquiries about orders and payments while maintaining a friendly demeanor.
Required qualifications include:
- At least 6 months of customer service experience
- Flexibility in working hours
The position offers an hourly rate of £12.75 and various perks including discounts on insurance and an employee stock purchase plan.
Slovenian Speaking Fashion Retail Customer Support (Hybrid) in Belfast employer: Minacs
Contact Detail:
Minacs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Slovenian Speaking Fashion Retail Customer Support (Hybrid) in Belfast
✨Tip Number 1
Make sure to brush up on your Slovenian language skills! Being fluent will not only help you stand out but also show that you're ready to connect with customers right from the get-go.
✨Tip Number 2
Practice your customer service scenarios. Think about common inquiries related to orders and payments, and how you'd handle them. This will prepare you for any questions during the interview.
✨Tip Number 3
Show off your flexibility! Since the role requires adaptable working hours, be ready to discuss how you've managed varying schedules in the past. It’ll demonstrate your commitment to the job.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make it easy for us to find you and get you into the interview process.
We think you need these skills to ace Slovenian Speaking Fashion Retail Customer Support (Hybrid) in Belfast
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled inquiries and resolved issues in the past, so share specific examples that showcase your friendly approach!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. Mention your Slovenian language skills and how they’ll help us provide top-notch support to our customers.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for this role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Minacs
✨Know Your Stuff
Make sure you brush up on your knowledge of the fashion retail industry and customer support best practices. Familiarise yourself with common customer inquiries related to orders and payments, as well as any specific products or services the company offers.
✨Show Off Your Language Skills
Since this role requires Slovenian speaking, practice your language skills before the interview. Be ready to demonstrate your fluency in Slovenian during the conversation, as it will be crucial for assisting customers effectively.
✨Flexibility is Key
Highlight your flexibility in working hours during the interview. Since the role involves hybrid working, be prepared to discuss how you can adapt to both in-office and remote work environments while maintaining a high level of customer service.
✨Bring Your Friendly Vibe
Customer support is all about maintaining a friendly demeanour. Prepare examples from your past experience where you successfully handled customer inquiries with a positive attitude. This will show that you’re not just qualified, but also a great fit for their team culture.