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- Tasks: Assist customers with inquiries via social media and email in a hybrid role.
- Company: Global customer service company with a focus on customer satisfaction.
- Benefits: Hourly pay of £12.75, discounts on insurance, referral bonuses, and stock purchase plan.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and help customers while enjoying flexible working hours.
- Qualifications: Fluency in Italian and at least 6 months of customer service experience.
The predicted salary is between 26500 - 26500 £ per year.
A global customer service company is seeking a Customer Support Advisor fluent in Italian for a hybrid role in Belfast. This full-time position involves assisting customers with inquiries via social media and email, offering an hourly pay of £12.75.
Candidates should have at least 6 months of customer service experience and be flexible with working hours that span from 8am to midnight.
Enjoy perks like:
- Discounts on insurance
- Referral bonuses
- An employee stock purchase plan
Italian-Speaking Customer Support Advisor — Hybrid in Belfast employer: Minacs
Contact Detail:
Minacs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian-Speaking Customer Support Advisor — Hybrid in Belfast
✨Tip Number 1
Make sure you brush up on your Italian! Since this role is all about helping customers in their native language, being fluent will really set you apart. Practice common customer service scenarios to feel more confident.
✨Tip Number 2
Show off your customer service experience! When you're chatting with potential employers, highlight specific examples of how you've helped customers in the past. We want to see those success stories!
✨Tip Number 3
Flexibility is key! Since the hours for this role can vary, be ready to discuss your availability during interviews. Let them know you're open to working different shifts, especially if you can cover those late-night slots.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Italian-Speaking Customer Support Advisor — Hybrid in Belfast
Some tips for your application 🫡
Show Off Your Italian Skills: Since this role is all about helping customers in Italian, make sure to highlight your language skills in your application. We want to see how fluent you are and any experience you've had using Italian in a customer service setting.
Tailor Your Experience: When you're writing your application, focus on your customer service experience. We love to see how you've handled inquiries before, so share specific examples that show off your problem-solving skills and flexibility with working hours.
Be Yourself: We’re looking for genuine people who can connect with our customers. Don’t be afraid to let your personality shine through in your application. A little bit of your unique flair can go a long way!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our team!
How to prepare for a job interview at Minacs
✨Brush Up on Your Italian
Since this role requires fluency in Italian, make sure to practice your language skills before the interview. You might be asked to demonstrate your proficiency, so consider preparing a few customer service scenarios in Italian to showcase your ability.
✨Know the Company Inside Out
Research the global customer service company thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Customer Scenarios
Think about common customer service situations you’ve encountered in your previous roles. Be ready to discuss how you handled difficult customers or resolved issues, as this will demonstrate your experience and problem-solving skills.
✨Flexibility is Key
Since the job requires flexibility with working hours, be prepared to discuss your availability during the interview. Highlight your willingness to adapt to different shifts, especially since the hours span from 8am to midnight.