At a Glance
- Tasks: Help accounting firms adopt AI workflows and drive successful onboarding projects.
- Company: Revolutionary tech company transforming finance functions with AI.
- Benefits: Competitive pay, equity options, and travel opportunities.
- Other info: Collaborate with sales and product teams to influence product development.
- Why this job: Shape the future of accounting while leveraging your practice experience in tech.
- Qualifications: 2-4 years in accounting practice and a passion for technology.
The predicted salary is between 40000 - 50000 £ per year.
About us
We're on a mission to revolutionise how finance functions operate - empowering accountants, bookkeepers and outsourced finance teams to deliver exceptional services using AI, translating to a step change in productivity and advisory delivery. We believe that with the right data, insights and automation, routine tasks across their practice become seamless, and the value you deliver becomes transformational.
If you've spent time in public practice, have deep hands-on experience working in an accounting firm servicing UK clients, and are intrigued by how AI can reshape workflows (gathering documents from clients, extracting data from documents, posting adjustments, conducting continuous sense checking, etc.), then you might just be our next game-changer.
What you'll do
- Run onboarding & pilot projects end-to-end. Work side-by-side with accounting firms to onboard their clients onto Mimo and get them live quickly.
- Drive the business case home. Help firms quantify the time they're saving, track adoption across their client base, and build the evidence that turns a trial into a long-term partnership.
- Coach on the tech and the change. This is a deep AI product. You'll help teams understand what Mimo does under the hood, build confidence in AI-assisted workflows, and tackle the natural resistance that comes with changing how people have worked for years.
- Collaborate across Commercial. Work closely with Sales to shape how we explain our product and deliver more value to clients.
- Be the voice of the customer internally. Feed back to Product and Engineering to shape our roadmap for what should be built next. You'll know our partner firms best and have a direct line to the people building the product.
What you'll bring
- You've probably done the work to close the books yourself. You know what it feels like to chase clients for bank statements, reconcile accounts, and wonder why so much of the process is still manual. Now you want to fix it.
- 2-4 years in practice or the industry. Big 4, Top 20, or another firm with a solid outsourced services function or you have been in the industry. You've lived the workflows we're automating.
- Deep understanding of accounting standards and why they matter (e.g. UK GAAP, FRS 102, FRS 105).
- Commercially minded. You're not just technical - you genuinely enjoy talking to people, understanding their problems, and helping them see a better way. You're comfortable in client-facing conversations, and you don't shy away from a bit of persuasion.
- Curious about technology. You don't need to be a developer, but you're the person in your team who was already experimenting with AI tools and asking, 'Why do we still do it this way?'
- Organised and self-directed. You'll be managing multiple trials at once across different firms. You need to keep things moving without someone looking over your shoulder.
- A clear communicator. You can explain complex product functionality to a sceptical senior accountant and make it land.
We need someone who genuinely understands accounting workflows and wants to be in a customer-facing, commercial role. That combination is rare - and it's exactly why this role matters so much.
Bonus:
- Familiarity with accounting platforms as well as related automation and workflow tools.
- Studied accounting.
- Experience working with product teams, accounting software vendors or projects to drive efficiency.
Why join us
- A generational opportunity to shape the future of public practice accounting.
- Use your practice experience in a completely new way, breaking into tech.
- Work closely with sales and product & engineering teams, your input will directly influence what we build and how we sell it.
- Competitive pay & equity, you'll have a stake in what we're building together.
- Travel, we have offices in London and Stockholm and plan to open many more.
AI-Driven Customer Success for Accounting Firms in London employer: Mimohq
Join us in revolutionising the finance sector as we empower accounting firms to harness the power of AI for transformative productivity. Our collaborative work culture fosters innovation and growth, offering you the chance to directly influence product development while enjoying competitive pay and equity. With opportunities for travel between our London and Stockholm offices, you'll be part of a dynamic team dedicated to reshaping public practice accounting.
StudySmarter Expert Advice🤫
We think this is how you could land AI-Driven Customer Success for Accounting Firms in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the accounting and tech space. Attend industry events, webinars, or even local meetups. The more you engage, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing how you've used AI in your previous roles. This will not only demonstrate your expertise but also give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like us at StudySmarter, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by understanding our product inside and out. Familiarise yourself with how Mimo works and think about how you can help accounting firms adopt AI workflows. Show us you’re ready to make an impact!
We think you need these skills to ace AI-Driven Customer Success for Accounting Firms in London
Some tips for your application 🫡
Show Your Passion for AI:We want to see your enthusiasm for how AI can transform accounting workflows. Make sure to highlight any experiences or projects where you've used technology to improve processes, and let us know why you're excited about this role!
Tailor Your Application:Don’t just send a generic CV and cover letter. We love it when applicants take the time to tailor their application to our mission and values. Mention specific aspects of the job description that resonate with you and how your background fits in.
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point while showcasing your skills and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Mimohq
✨Know Your Stuff
Make sure you brush up on your accounting knowledge, especially UK GAAP and FRS standards. Being able to discuss these confidently will show that you understand the industry and can relate to the challenges accounting firms face.
✨Show Your Curiosity About AI
Be prepared to talk about how AI can transform workflows in accounting. Share any personal experiences you've had with AI tools and express your enthusiasm for how they can improve efficiency. This will demonstrate your genuine interest in the role.
✨Practice Your Communication Skills
Since this role is client-facing, practice explaining complex concepts in simple terms. You might even want to role-play with a friend or family member to ensure you can communicate effectively with sceptical accountants.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could be about their current challenges with AI adoption or how they envision the future of accounting. It shows you're engaged and genuinely interested in contributing to their mission.
