At a Glance
- Tasks: Lead the front of house team and ensure exceptional guest experiences.
- Company: Join Bombay Bustle, a vibrant restaurant celebrating India's culinary diversity.
- Benefits: Enjoy competitive salary, staff meals, discounts, and growth opportunities.
- Other info: Collaborative atmosphere with ongoing training and professional development.
- Why this job: Be part of a dynamic team in a high-quality hospitality environment.
- Qualifications: Experience in a supervisory role and strong guest service skills required.
The predicted salary is between 33975 - 41525 £ per year.
Bombay Bustle celebrates the spirit of India’s diverse culinary landscape, blending refined regional cuisine with bold design and exceptional service. This is a fantastic opportunity to join a high-performing site within a dynamic and ambitious group.
As we continue to grow and strengthen our team, we are looking for an experienced Assistant/Floor Manager to support the team in leading our front of house operation and delivering consistently exceptional guest experiences.
The Role
As Assistant/Floor Manager, you will play a key role in the day-to-day running of the restaurant. Working closely with the Restaurant Manager and wider management team, you will ensure service runs seamlessly, standards remain high, and the team feels supported and motivated. This is a hands-on, floor-based leadership role suited to someone who thrives in a busy, high-quality environment.
You will support across:
- Ensuring high standards, consistency and attention to detail at all times
- Confidently handling complaints, reviews and special requests
- Supporting new starters, running briefings and maintaining product and allergen knowledge across the team
- Ensuring policies are followed and the venue is audit-ready
- Maintaining accurate systems, cashing up, and supporting stock control
- Ensuring every section is prepared for service and closed down correctly
You’ll be a key link between the floor team and senior management, helping to drive performance, morale and sales opportunities.
What We’re Looking For
We’re looking for someone who genuinely loves hospitality and takes pride in delivering memorable experiences. The ideal candidate will:
- Have previous experience in a supervisory or assistant management role within a high-quality restaurant
- Be reliable, punctual and highly organised
- Lead by example with strong communication and management skills
- Have excellent guest service skills and confidence handling complaints
- Demonstrate strong product, allergen and basic wine knowledge
- Be calm under pressure with strong problem-solving abilities
- Be eager to grow and develop within a professional hospitality environment
- Experience in a premium or high-volume London venue is highly desirable.
What We Offer
- Progression opportunities within a growing hospitality group
- Ongoing training and development
- Staff meals on duty
- Employee discounts across prestigious restaurants in Mayfair
- A supportive, collaborative and professional working environment
We can't wait to hear from you!
Compensation: Competitive salary
Assistant Manager/Floor Manager employer: MiMi Mei Fair
At Mimi Mei Fair and Miko Mei Fair, we pride ourselves on being an exceptional employer in the heart of Mayfair, offering a vibrant work culture that celebrates hospitality and teamwork. Our commitment to employee growth is reflected in our collaborative environment, where you will have opportunities for professional development and the chance to be part of a fun, forward-thinking team. With employee discounts at some of the most prestigious restaurants in the area, joining us means being part of a unique dining experience while enjoying meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager/Floor Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like MiMi Mei Fair. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to MiMi Mei Fair
Don't be shy about reaching out to MiMi Mei Fair directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager/Floor Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about MiMi Mei Fair and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at MiMi Mei Fair
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
