Head Waiter/ess in London

Head Waiter/ess in London

London Full-Time 30000 - 32450 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the front of house team and ensure exceptional guest experiences.
  • Company: Upscale dining destination in Mayfair with two unique restaurant concepts.
  • Benefits: Employee discounts, professional development, and a fun work environment.
  • Other info: Dynamic atmosphere with opportunities for growth and development.
  • Why this job: Join a vibrant team and elevate your hospitality career in a prestigious setting.
  • Qualifications: Experience in high-end restaurants and strong leadership skills.

The predicted salary is between 30000 - 32450 £ per year.

Join the Team as Waitress/Waiter. Mimi Mei Fair and Miko Mei Fair are on the lookout for charismatic and talented Waiters/Waitresses to join our exceptional front of house team. If you have a passion for hospitality, we’d love to hear from you.

About Us: Located in the heart of Mayfair, our unique destination brings together two exceptional dining concepts under one roof. Mimi Mei Fair is an upscale Chinese restaurant serving elegant, flavour-packed dishes in an opulent and atmospheric setting. Inspired by Chinese heritage and artistry, our stunning interiors provide the perfect stage for an unforgettable dining experience. Miko Mei Fair brings a fresh, modern take on Thai cuisine to Mayfair, with fire-led cooking, bold flavours, and a sleek, vibrant space designed for great food, exceptional drinks, and unforgettable moments.

The Role: As Waitress/Waiter, you’ll be responsible for overseeing the smooth running of service, leading the floor team, and ensuring every guest enjoys an unforgettable visit. You will act as the bridge between front of house and management, maintaining our exacting standards at all times.

  • Key Responsibilities:
  • Service Leadership
    • Lead by example to deliver consistently exceptional service
    • Oversee all bookings, guest notes, and special requirements
    • Ensure all areas are fully prepared for service
    • Coach and support team members to maintain standards
  • Product & Service Knowledge
    • Maintain good knowledge of our menu, wines, cocktails, and allergens
    • Share the story, history, and artistry of Mimi Mei Fair with guests
    • Maximise sales opportunities through confident, thoughtful recommendations
    • Train and mentor team members on product knowledge
  • Health, Safety & Licensing
    • Ensure all licensing laws and company policies are followed
    • Maintain a safe environment for guests and colleagues, resolving hazards immediately
    • Escalate any serious issues promptly to management
  • Organisation & Cleanliness
    • Oversee section cleanliness and organisation throughout the shift
    • Manage opening and closing procedures for the floor
    • Ensure all equipment and service areas meet hygiene and maintenance standards

What We’re Looking For: Proven experience in a similar role and in a high-end restaurant. Strong leadership and communication skills. Ability to motivate and develop a team. A polished, confident, and guest-focused approach. Organised and calm under pressure.

We offer: A collaborative work environment. Opportunities for professional development and growth. The chance to be part of a fun and forward-thinking team. Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair.

We can’t wait to hear from you!

Head Waiter/ess in London employer: MiMi Mei Fair, Curzon Street

At Mimi Mei Fair and Miko Mei Fair, we pride ourselves on being an exceptional employer in the heart of Mayfair, offering a vibrant work culture that celebrates hospitality and teamwork. Our commitment to employee growth is evident through professional development opportunities and a collaborative environment, where every team member can shine and contribute to unforgettable dining experiences. With exclusive employee discounts at some of the most prestigious restaurants in the area, joining our team means being part of a fun, forward-thinking family dedicated to excellence.

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Contact Details:

MiMi Mei Fair, Curzon Street Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Waiter/ess in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like MiMi Mei Fair, Curzon Street. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to MiMi Mei Fair, Curzon Street

Don't be shy about reaching out to MiMi Mei Fair, Curzon Street directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Head Waiter/ess in London

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Teamwork
Flexibility

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about MiMi Mei Fair, Curzon Street and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at MiMi Mei Fair, Curzon Street

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!