Strategic SMB Account Manager — Growth & Retention

Strategic SMB Account Manager — Growth & Retention

Full-Time 49500 - 60500 £ / year (est.) On-site
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At a Glance

  • Tasks: Manage and grow existing accounts while uncovering upsell opportunities.
  • Company: Join Mimecast, a leader in IT solutions with a focus on customer development.
  • Benefits: Competitive salary, career growth, and a supportive team environment.
  • Other info: Dynamic role with opportunities for professional development.
  • Why this job: Make a real impact by building long-term relationships with clients.
  • Qualifications: 1+ years in IT sales and strong communication skills required.

The predicted salary is between 49500 - 60500 £ per year.

Mimecast is seeking a dynamic SMB Account Manager to join our Customer Development team in the United Kingdom.

You will manage existing Mimecast accounts (1–350 users), uncover upsell opportunities, reduce churn, and grow long-term relationships while collaborating with the Partner/Channel Development team.

Bring 1+ years IT sales experience, a track record of meeting quotas, and strong communication skills.

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Strategic SMB Account Manager — Growth & Retention employer: Mimecast

Mimecast is an exceptional employer that prioritises employee growth and well-being, offering a comprehensive benefits package and formal learning opportunities to support your career journey. With a hybrid working model that fosters collaboration while allowing for individual flexibility, you'll thrive in a culture that values innovation, communication, and teamwork. Join us in London, where you can make a meaningful impact in the cybersecurity space while being part of a diverse and inclusive community.

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Contact Details:

Mimecast Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Strategic SMB Account Manager — Growth & Retention

✨Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

✨Show Your Skills Through Real-World Results

When targeting a full-time role like Strategic SMB Account Manager — Growth & Retention at Mimecast, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

✨Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

✨Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Mimecast. Tailor your message to explain why you’re drawn to them and how you can contribute as a Strategic SMB Account Manager — Growth & Retention. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Strategic SMB Account Manager — Growth & Retention

IT Sales Experience
Account Management
Upselling
Churn Reduction
Relationship Building
Collaboration
Quota Achievement

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Mimecast:When writing your cover letter, make sure to tailor your message specifically for Mimecast. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Mimecast

✨Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Mimecast that you understand the role and can hit the ground running in the sales game.

✨Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Mimecast that you’re not just about numbers but also about building lasting connections in business development.

✨Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

✨Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Mimecast’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.